Future of Healthcare

Customer Operations in Healthcare

October 21, 2021

Customer Operations in Healthcare

This whitepaper reveals the role of customer operations in helping healthcare organizations deliver top-notch patient experiences, control costs, and boost efficiency — highlighting the key pillars top performers use to attain their service and back-office objectives.

Spotlight

HealthStream

Thousands of healthcare providers, including half of U.S. hospitals, have chosen HealthStream (Nasdaq: HSTM) as their partner for improving clinical and business outcomes. In this new era of healthcare reform, meaningful use, and value-based purchasing, hundreds of leading organizations each year are switching to HealthStream to elevate the role of learning and development in addressing these challenges.

OTHER WHITEPAPERS
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How two organizations got compliant and stayaudit-ready all year long

whitePaper | September 30, 2022

Healthcare organizations need to be prepared to transition to lease accounting standards and ideally, have a plan for compliance before adoption dates kick in.

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FH® Healthcare Indicators and FH® Medical Price Index 2022

whitePaper | March 31, 2022

This is the fifth annual edition of FH® Healthcare Indicators and FH® Medical Price Index, two measures developed by FAIR Health to provide clarity in a rapidly changing healthcare environment

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Global Insights: IoT & The Future of Healthcare

whitePaper | February 13, 2023

This research report, commissioned by Schneider Electric, demonstrates how IoT-based, open, interoperable platforms enable hyper-efficient, people-centric, resilient, and sustainable healthcare facilities of the future.

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2022 Global Health Care Outlook

whitePaper | May 25, 2022

Is the long-awaited seismic shift in health care finally here? A collision of forces—a global pandemic of historic proportions; exponential advances in medical science; an explosion of digital technologies,

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2022 HOSPITAL VISION STUDY

whitePaper | August 11, 2022

The global healthcare industry is facing a seemingly insurmountable number of challenges from aging populations and staff shortages to rising costs that are placing enormous pressure on institutions, doctors, workers, patients and communities.

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Humanizing healthcare: Fighting burnout and bringing joy back to medicine

whitePaper | December 24, 2022

The COVID-19 pandemic has taken a toll on all of us, and healthcare professionals (HCPs) in particular are carrying the weight of the ongoing crisis.

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Spotlight

HealthStream

Thousands of healthcare providers, including half of U.S. hospitals, have chosen HealthStream (Nasdaq: HSTM) as their partner for improving clinical and business outcomes. In this new era of healthcare reform, meaningful use, and value-based purchasing, hundreds of leading organizations each year are switching to HealthStream to elevate the role of learning and development in addressing these challenges.

Events