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Customer Operations in Healthcare

October 21, 2021

Customer Operations in Healthcare

This whitepaper reveals the role of customer operations in helping healthcare organizations deliver top-notch patient experiences, control costs, and boost efficiency — highlighting the key pillars top performers use to attain their service and back-office objectives.

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Spotlight

ArchCare

ArchCare, the Continuing Care Community of the Archdiocese of New York, provides top-quality healthcare and other services to thousands of people each day through an ever-expanding array of home- and community-based and residential care programs. As one of the largest and most dynamic Catholic health systems in the nation, ArchCare caters not just to the physical health of those we serve, but to their emotional and spiritual well-being, too. Helping families understand their healthcare options and cope with the challenge of making sure their loved one is well cared for is just as important to us.

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Spotlight

ArchCare

ArchCare, the Continuing Care Community of the Archdiocese of New York, provides top-quality healthcare and other services to thousands of people each day through an ever-expanding array of home- and community-based and residential care programs. As one of the largest and most dynamic Catholic health systems in the nation, ArchCare caters not just to the physical health of those we serve, but to their emotional and spiritual well-being, too. Helping families understand their healthcare options and cope with the challenge of making sure their loved one is well cared for is just as important to us.

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