The Cost of Not Having Healthcare CRM

November 20, 2019

This whitepaper examines the financial implications of an effective CRM system, without which your organization risks. To acquire and retain patients, health systems have to connect with their customers cost-effectively. And along the way, they need to detect and measure to what extent their marketing efforts are making an impact.

Spotlight

University HealthCare Alliance

University HealthCare Alliance is the medical foundation of Stanford Health Care and Stanford Medicine. UHA was born out of the aspiration for Stanford Medicine and local, leading providers to partner together to bring high-quality care to patients within surrounding communities.

OTHER WHITEPAPERS
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G7 Health Ministers’ Communiqué

whitePaper | May 20, 2022

We, the G7 Health Ministers, met in Berlin, Germany, on 19 and 20 May 2022, at an extraordinary time of multiple, acute crises.

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7 Steps to Help Prevent Ransomware Attacks against Healthcare Delivery Organizations

whitePaper | November 17, 2021

Nearly every healthcare provider has been hit by ransomware, and the onslaught continues unabated, now affecting patient care with once-unimaginable patient-care consequences. This whitepaper, crafted with healthcare CISOs, details seven critical areas to defend or recover from ransomware attacks. Its pragmatic approach helps ensure business operations and patient care while giving risk teams the tools to manage third parties and other systems involved in business and clinical value chains.

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Healthcare IoT Security Operation Maturity

whitePaper | December 21, 2021

This paper suggests that a more simplified approach to modernizing healthcare security operations is warranted. It suggests that a renewed focus on foundational enhancements presents a more rational path to maturity. The "blocking and tackling" sports analogy comes to mind, as only teams that effectively execute at this level can successfully move to the next.

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Healthcare Provider Network Saves $5 Million and Acquires In-House Archiving Skills

whitePaper | September 7, 2021

Numerous acquisitions and technology upgrades put many applications and associated data stores into a legacy state for a large, multi-state integrated healthcare provider network. The organization turned to Flatirons Digital Innovations (FDI) to help decommission those applications deemed most critical to save costs and eliminate risks associated with running aging legacy systems, while ensuring ongoing access to complete patient data.

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Customer Operations in Healthcare

whitePaper | October 21, 2021

This whitepaper reveals the role of customer operations in helping healthcare organizations deliver top-notch patient experiences, control costs, and boost efficiency — highlighting the key pillars top performers use to attain their service and back-office objectives.

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Open Knowledge in Digital Health

whitePaper | June 16, 2021

Unless you‘ve been off-planet for the last few years, you’ll know that digital technology has revolutionised healthcare. Come to think of it, even those tracked with human telemetry on the International Space Station (ISS) have benefited from these revolutionary advances. So perhaps not.

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Spotlight

University HealthCare Alliance

University HealthCare Alliance is the medical foundation of Stanford Health Care and Stanford Medicine. UHA was born out of the aspiration for Stanford Medicine and local, leading providers to partner together to bring high-quality care to patients within surrounding communities.

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