Technology and data-driven decisions are driving best practices for patient collections

December 27, 2018

HFMA surveyed healthcare leaders at the Annual National Institute (ANI) in June 2017 on the use of patient portals and business processes for pre-and post-service patient collections. Conversational interviews also touched on how organizations are using data analytics to support patient financial responsibilities and transactions, such as automating charity applications, estimates of patient care, online bill payment, scheduling, and patient statements with personalized data-driven alerts.

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Altus Inc

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