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Overview
Fueling our customers’ success is at the heart of Greenway Health’s work. Driven by our five-point customer pledge and our mission to be trusted advisers, we provide innovative technology, quality services, and strategic partnerships that help practices
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NIS2 Cybersecurity Rules are Coming: Are You Ready?
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Unlocking Better Health Online: Exploring Power of EHR Telemedicine
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Unlocking the Puzzle: Navigating EHR Interoperability Solutions
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Top 10 Best Practices for EHR Ethical Issues

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Greenway Health introduces GEM program to boost clients’ healthcare IT journey

December 29, 2022

Greenway Health, a leading provider of health information technology services, has recently launched the Greenway Engagement Model (GEM), a new client engagement program.

Through intentional interaction and strategic support, the program is intended to strengthen Greenway's trusted advisor relationship with clients and support a more successful healthcare technology journey for Greenway clients.

The GEM program offers a dedicated client support team, which develops a client feedback program focused on improving the user experience and patient outcomes, reducing clinician burnout, and advancing technology that best serves healthcare providers. The program is focused on creating an upgraded experience not yet seen in the healthcare IT industry.

Clients will benefit from value-added services like clinical and revenue cycle assessments with optimization recommendations, benchmarking, and tracking of client-specific KPIs (key performance indicators) to help their practice grow. This is one of the most integrated customer engagement programs ever launched by Greenway Health. In order to provide a top-notch experience, each client will also receive simplified engagement from the Greenway team, including executive or senior leader sponsorship.

The company firmly believes in bringing trust, loyalty, and knowledge to its customers, which necessitates a tailored engagement model that creates a user-friendly platform for the customers to share their experiences and receive hands-on support. GEM's overarching objective is to make sure that its clients enjoy fruitful cooperation with Greenway in the area of healthcare technology so that they can return to doing what they do best—serving patients.

About Greenway Health


Greenway Health
provides cutting-edge technology, first-rate services, and strategic alliances with the aim of assisting clients in achieving success. The clinical, financial, and technology experts employed at Greenway are committed to creating cutting-edge solutions that maintain people's well-being. As a consequence of Greenway's partnerships with businesses and innovative service providers across numerous industries, its solutions have a daily impact on millions of lives.

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Greenway Health Announces New Greenway Medical Coding Services to Help Providers Ensure Accuracy, Reduce Denials and Diminish Administrative Burden

July 20, 2022

Greenway Health, a leading health information technology services provider, launched Greenway Medical Coding services, its newest healthcare solution for ambulatory practices. Greenway Medical Coding enables practices to capture cost efficiencies, improve practice earning potential, and collect insurance payments efficiently with the knowledge and precision of a personalized coding team.

Medical coding is the transformation of medical diagnoses, procedures, and services into a universal alphanumeric code. These comprehensive codes are used to submit and process charges in the healthcare billing system. Greenway Medical Coding will provide coding services by a dedicated team of professional coders certified by the American Academy of Professional Coders (AAPC) and/or American Health Information Management Association.

" With 69 percent of healthcare leaders reporting an increase in denials in 2021, Greenway Medical Coding relieves staffing issues and decreases the number of denials so practices can focus on what they do best – taking care of patients. Our new medical coding solution is a way for us to help clients reduce denials, minimize risks, and improve overall patient satisfaction

David Cohen, Chief Product and Technology Officer

Greenway clients will benefit from the multi-specialty expertise of certified medical coders experiencing cleaner claims with faster insurance payments, access to auditing services, and efficient medical coding submissions.

"Greenway is dedicated to providing the right tools for our clients to be successful and improve patient care," said Pratap Sarker, CEO of Greenway Health. "After listening to the struggles providers have had with maintaining coding staff, we knew we needed to provide a solution to relieve their administrative burden and allow for our providers to focus on patients."

Greenway is an end-to-end EHR, practice management, and medical billing solutions provider with a full suite of adaptable technology options including revenue cycle management, telehealth, care coordination services, patient engagement, and much more. 

About Greenway Health  Greenway Health provides electronic health records (EHR), practice management, and revenue cycle management solutions that help practices in multiple specialties grow profitably, remain compliant, work more efficiently, and improve patient outcomes. Its team of clinical, financial, and technology experts serve as trusted advisors, committed to enabling successful providers, empowering patients, and building healthier communities. Greenway works with more than 55,000 providers across multiple specialties, translating into millions of lives touched daily by its solutions. 

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Visa Direct, Zelis, and Dash Solutions Collaborate to Revolutionize Healthcare Disbursements

OPERATIONS

November 19, 2024

Visa Direct, Zelis, and Dash Solutions have entered a strategic partnership aimed at transforming healthcare disbursements for consumers. This collaboration leverages Dash's innovative digital platform, Visa Direct's global payment network, and the Zelis Advanced Payments Platform (ZAPP) to streamline and accelerate healthcare payments.

Through this partnership, members can receive healthcare-related payments within minutes of approval, marking a significant improvement over traditional processing times. The integration offers flexible payment options, enabling consumers to select real-time payments, digital solutions, or traditional methods that suit their preferences.

Key highlights of the partnership include:

  • Rapid disbursement with real-time payment capabilities.
  • Flexible payment methods to accommodate member needs.
  • Enhanced security features to ensure safe and fraud-free transactions.
  • An intuitive user experience that simplifies healthcare payment processes for both payers and payees.

Stephen Faust, CEO of Dash Solutions, emphasized the significance of this collaboration in addressing complex healthcare payment challenges. According to Yusuf Qasim, President of Payments Optimization at Zelis, the partnership empowers payers to manage disbursements more effectively while improving member satisfaction. Yanilsa Gonzalez Ore, Head of Visa Direct North America, noted that combining Visa’s trusted global network with Dash’s platform creates a more efficient and transparent payment ecosystem.

This initiative represents a milestone in healthcare payments, aligning technology with consumer-centric solutions to create a seamless and secure payment environment.

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CareCloud Completes Credit Line Repayment and Revises Credit Agreement

OPERATIONS

October 28, 2024

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RXNT Marks 25 Years with 27 Awards in 2024, Reinforcing Leadership in Healthcare Software Solutions

OPERATIONS

December 16, 2024

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Epic Systems Leads the Way in Healthcare Interoperability with TEFCA Milestone

OPERATIONS

December 16, 2024

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TherapyNotes Expands Features with New Outcome Measure and Enhanced HIE Support

OPERATIONS

December 16, 2024

Vizient's 2025 Trends Report Offers Roadmap for Strategic Healthcare Leadership

OPERATIONS

December 12, 2024

Zelis Secures Strategic Investment to Advance Healthcare Financial Solutions

OPERATIONS

December 04, 2024

NexHealth Announces Winter Release 2025 with New Patient-Centric Innovations

OPERATIONS

December 03, 2024

Strategies for HR to Effectively Manage Organizational Change

OPERATIONS

December 02, 2024

Events

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2022 Onsite Employee Health Clinics Summit
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Thrive by Athenahealth
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The Assembly Show South 2025

Trail Blazers

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Alexey GubarevCo-FounderPalta
Alexey Gubarev is a multifaceted individual, serving as an entrepreneur, investor, and philanthropist, with an unwavering dedication to Cyprus. His visionary leadership has played a pivotal role in the transformation of Cyprus into a recognized tech hub. Read on to know his thoughts about innovative technologies and its impact on future of healthcare industry.
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Kyle RyanChief Technology OfficerTEBRAKyle Ryan believes that innovative concepts, data-driven insights, precise engineering, and efficient execution combine to create great products. He also believes that leadership is essential for innovation. Read on to know his thoughts on the role of leadership and technology in healthcare industry.
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Matthew SappernCEO PeriGenMatthew Sappern, CEO at PeriGen, had served as a corporate officer for Eclipsys Corporation before and during its merger with Allscripts. Leading up to the merger, Sappern served as Eclipsys Senior Vice President of Professional Services, responsible for the company’s $100M consulting, implementation and training P&L. Sappern joined Eclipsys in January 2003, as VP of product development in the software engineering division. Over a time of three years, he came to run 75 percent of the development operation and oversaw the delivery of three critical enterprise software releases in record time for the company.

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Jack Porter
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Fadi Nukta
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Tom Stevens
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Brandon Newman
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Greg Davis
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Andrea Kowalski
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Anthony Comfort
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Raine Jazelle
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