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December 29, 2022
Greenway Health, a leading provider of health information technology services, has recently launched the Greenway Engagement Model (GEM), a new client engagement program.
Through intentional interaction and strategic support, the program is intended to strengthen Greenway's trusted advisor relationship with clients and support a more successful healthcare technology journey for Greenway clients.
The GEM program offers a dedicated client support team, which develops a client feedback program focused on improving the user experience and patient outcomes, reducing clinician burnout, and advancing technology that best serves healthcare providers. The program is focused on creating an upgraded experience not yet seen in the healthcare IT industry.
Clients will benefit from value-added services like clinical and revenue cycle assessments with optimization recommendations, benchmarking, and tracking of client-specific KPIs (key performance indicators) to help their practice grow. This is one of the most integrated customer engagement programs ever launched by Greenway Health. In order to provide a top-notch experience, each client will also receive simplified engagement from the Greenway team, including executive or senior leader sponsorship.
The company firmly believes in bringing trust, loyalty, and knowledge to its customers, which necessitates a tailored engagement model that creates a user-friendly platform for the customers to share their experiences and receive hands-on support. GEM's overarching objective is to make sure that its clients enjoy fruitful cooperation with Greenway in the area of healthcare technology so that they can return to doing what they do best—serving patients.
About Greenway Health
Greenway Health provides cutting-edge technology, first-rate services, and strategic alliances with the aim of assisting clients in achieving success. The clinical, financial, and technology experts employed at Greenway are committed to creating cutting-edge solutions that maintain people's well-being. As a consequence of Greenway's partnerships with businesses and innovative service providers across numerous industries, its solutions have a daily impact on millions of lives.
July 20, 2022
Greenway Health, a leading health information technology services provider, launched Greenway Medical Coding services, its newest healthcare solution for ambulatory practices. Greenway Medical Coding enables practices to capture cost efficiencies, improve practice earning potential, and collect insurance payments efficiently with the knowledge and precision of a personalized coding team.
Medical coding is the transformation of medical diagnoses, procedures, and services into a universal alphanumeric code. These comprehensive codes are used to submit and process charges in the healthcare billing system. Greenway Medical Coding will provide coding services by a dedicated team of professional coders certified by the American Academy of Professional Coders (AAPC) and/or American Health Information Management Association.
" With 69 percent of healthcare leaders reporting an increase in denials in 2021, Greenway Medical Coding relieves staffing issues and decreases the number of denials so practices can focus on what they do best – taking care of patients. Our new medical coding solution is a way for us to help clients reduce denials, minimize risks, and improve overall patient satisfaction
David Cohen, Chief Product and Technology Officer
Greenway clients will benefit from the multi-specialty expertise of certified medical coders experiencing cleaner claims with faster insurance payments, access to auditing services, and efficient medical coding submissions.
"Greenway is dedicated to providing the right tools for our clients to be successful and improve patient care," said Pratap Sarker, CEO of Greenway Health. "After listening to the struggles providers have had with maintaining coding staff, we knew we needed to provide a solution to relieve their administrative burden and allow for our providers to focus on patients."
Greenway is an end-to-end EHR, practice management, and medical billing solutions provider with a full suite of adaptable technology options including revenue cycle management, telehealth, care coordination services, patient engagement, and much more.
About Greenway Health Greenway Health provides electronic health records (EHR), practice management, and revenue cycle management solutions that help practices in multiple specialties grow profitably, remain compliant, work more efficiently, and improve patient outcomes. Its team of clinical, financial, and technology experts serve as trusted advisors, committed to enabling successful providers, empowering patients, and building healthier communities. Greenway works with more than 55,000 providers across multiple specialties, translating into millions of lives touched daily by its solutions.
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November 19, 2024
Visa Direct, Zelis, and Dash Solutions have entered a strategic partnership aimed at transforming healthcare disbursements for consumers. This collaboration leverages Dash's innovative digital platform, Visa Direct's global payment network, and the Zelis Advanced Payments Platform (ZAPP) to streamline and accelerate healthcare payments.
Through this partnership, members can receive healthcare-related payments within minutes of approval, marking a significant improvement over traditional processing times. The integration offers flexible payment options, enabling consumers to select real-time payments, digital solutions, or traditional methods that suit their preferences.
Key highlights of the partnership include:
Stephen Faust, CEO of Dash Solutions, emphasized the significance of this collaboration in addressing complex healthcare payment challenges. According to Yusuf Qasim, President of Payments Optimization at Zelis, the partnership empowers payers to manage disbursements more effectively while improving member satisfaction. Yanilsa Gonzalez Ore, Head of Visa Direct North America, noted that combining Visa’s trusted global network with Dash’s platform creates a more efficient and transparent payment ecosystem.
This initiative represents a milestone in healthcare payments, aligning technology with consumer-centric solutions to create a seamless and secure payment environment.
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