A Resource Toolkit for Engaging Patient and Families at the Planning Table

whitePaper | February 28, 2022

As security and risk professionals take steps to improve their organization’s cybersecurity posture, email, network, and web security often take center stage. This makes perfect sense, as these have been preferred attack vectors for decades.

whitePaper | June 7, 2022

In a recent webinar, Dawn Crump, Senior Director of Revenue Cycle Solutions at the Norristown, Pennsylvania-based MRO Corporation, shared her expertise with her virtual audience, around the very important topic of payment integrity audits.

whitePaper | October 21, 2021

This whitepaper reveals the role of customer operations in helping healthcare organizations deliver top-notch patient experiences, control costs, and boost efficiency — highlighting the key pillars top performers use to attain their service and back-office objectives.

whitePaper | September 8, 2022

Artificial intelligence in healthcare has the potential to revolutionize clinical research and the monitoring and delivery of care

whitePaper | November 19, 2022

Among other industry-defining changes, the COVID-19 pandemic transformed the experience patients have come to expect from their healthcare providers.

whitePaper | May 18, 2022

Post-COVID conditions, also known by such terms as long COVID and post-acute sequelae of COVID-19, have become an issue of growing national concern. Until recently, researchers were limited by the lack of a specific ICD-10 diagnosis code for post-COVID conditions.