Why Patient Engagement is Critical to Revenue Cycle Management

June 6, 2017

Historically, revenue cycle management has focused on maximizing insurance reimbursements, but as patient financial responsibility continues to increase, the landscape is quickly changing. In the past five years, patient payment responsibility has risen dramatically and continues to increase with the implementation of the Affordable Care Act. More people insured means more people who don’t understand their health insurance and many of the plans on the healthcare exchanges are high deductible plans. Collecting from patients is estimated to cost up to 4 times more than collecting from payers1 and patient pay responsibility is projected to climb to 50% of the healthcare dollar by the end of the decade.

Spotlight

Falck UK

Falck is the UK’s leading provider of Patient Transport. Operating from 7 regional headquarters nationwide, we offer a range of patient transport services including non-emergency, high dependency, renal, bariatric, urgent care and paediatric retrieval as well as A&E and front line response through our Emergency Ambulance Division.

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Spotlight

Falck UK

Falck is the UK’s leading provider of Patient Transport. Operating from 7 regional headquarters nationwide, we offer a range of patient transport services including non-emergency, high dependency, renal, bariatric, urgent care and paediatric retrieval as well as A&E and front line response through our Emergency Ambulance Division.

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