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Why Enterprise CPQ Implementations Fail

July 23, 2018

You’ve reached a certain point in the evolution of your company and you know it’s time to invest in a CPQ system. But buyer beware: There’s a certain misconception around CPQ systems as being plug-in devices or turnkey-ready overlays of your existing infrastructure, or a simple app you sign up for and that’s it. Yes—the best ones do not require heavy IT resources to get them up and running. But even the best ones require certain things to happen to make their implementation and rollout successful, and most companies, despite the best-laid plans, usually get torpedoed by one of the following issues.

Spotlight

Select Medical

Select Medical is one of the nation's largest providers of specialized care. Select Medical’s more than 40,000 employees operate or support more than 100 hospitals specializing in long-term acute care, 17 inpatient rehabilitation hospitals, and nearly 1,500 outpatient centers offering physical and occupational therapy and/or occupational medicine. It also offers physical therapy and/or athletic training to approximately 300 high schools, colleges, and professional sports teams. In addition, it also provides medical rehabilitation services on a contracted basis to more than 400 nursing homes, hospitals, assisted living and senior care centers, schools and work sites.

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Why Enterprise CPQ Implementations Fail