Transforming care for patients as consumers

December 26, 2018

This white paper examines important conditions and trends driving consumerism, evidence of the economic and reputational value of a positive consumer experience, examples of health systems successfully improving the patient experience, and a Johnson & Johnson Medical Devices Companies approach to working with health systems to embrace the new era of consumerism.

Spotlight

Day Lewis Pharmacy

Day Lewis Pharmacy is a national award-winning community pharmacy retailer with a mission to help people in the community to “stay healthy and feel better”. One of the largest independent retail pharmacy chains in Europe, Day Lewis pharmacy was founded by Kirit Patel MBE and his brother JC Patel in 1975. It is a family owned business that consists of over 280 pharmacies in the UK today. With patients being the true heart of the business, Day Lewis pharmacies can be found not only in local communities but also in high streets and health centres.

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Spotlight

Day Lewis Pharmacy

Day Lewis Pharmacy is a national award-winning community pharmacy retailer with a mission to help people in the community to “stay healthy and feel better”. One of the largest independent retail pharmacy chains in Europe, Day Lewis pharmacy was founded by Kirit Patel MBE and his brother JC Patel in 1975. It is a family owned business that consists of over 280 pharmacies in the UK today. With patients being the true heart of the business, Day Lewis pharmacies can be found not only in local communities but also in high streets and health centres.

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