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Transforming Billing Statements into Patient Engagement Tools

July 15, 2019

As patients with high deductible health plans (HDHPs) shoulder more of the burden for payments, you should expect those costs to rise, especially since collecting payments from patients costs three to four times more than collecting from payers. Its time to take a different approach to patient billing, one that recognizes patients are not insurers, but rather customers-who often have financial challenges and who rarely possess a firm knowledge of industry practices and jargon.

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