The SiriusDecisions B-to-B Buying Decision Process Framework

July 8, 2019

Decisionmaking is a cognitive process defined by psychologists as the selection of a course of action from multiple alternatives (e.g. what to eat, where to shop). John Dewey, the pragmatic philosopher and psychologist, introduced the first decision process framework for consumer buying in his book How We Think, which was published in 1910. Since then, Dewey’s framework has been adapted many times, but the five basic stages of consumer decisions remain the same: problem/need recognition, information search, evaluation of alternatives, purchase decision and post-purchase behavior.

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Torrance Memorial Medical Center

Founded in 1925 by Jared Sydney and Helena Childs Torrance, Torrance Memorial Medical Center is a locally governed, 446-bed, nonprofit medical center established to provide quality healthcare services, predominantly to the residents of the South Bay, Peninsula and Harbor communities...

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