The Lifetime Value of Patient Loyalty

September 7, 2018

Patient satisfaction is currently treated as one proxy for the quality of care a patient receives. Admittedly subjective, satisfaction survey scores are nonetheless put to all kinds of concrete purposes, from reimbursement to performance pay. While satisfaction scores undoubtedly help gauge the experience of a single episode of care, they ultimately fall short of a larger, more important goal: to get patients to see the health system and its providers in a spirit of long-term partnership and collaboration—not just from scheduling to billing, but from year to year and decade to decade.

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Amtech Medical

We've made it our business to understand your business. With 12 years experience building highly effective relationships with medical care providers, we know your industry because it's our industry, too. By working alongside you and learning about your individual needs, we can help you do what you do best. At Amtech, we believe we have an obligation to keep the process of dealing with us as simple and rewarding for you as we can, so that you can spend more time helping those in your care.

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Spotlight

Amtech Medical

We've made it our business to understand your business. With 12 years experience building highly effective relationships with medical care providers, we know your industry because it's our industry, too. By working alongside you and learning about your individual needs, we can help you do what you do best. At Amtech, we believe we have an obligation to keep the process of dealing with us as simple and rewarding for you as we can, so that you can spend more time helping those in your care.

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