The hidden cost of healthcare system complexity

September 6, 2018

Healthcare system complexity is not news to anyone. Yet the impact in hard dollars on payers is news. Not only are people frustrated, but money is being wasted. In fact, more than half of US consumers do not understand how to navigate the current healthcare landscape because it is so complex, reveals Accenture research. This low healthcare system literacy is creating an estimated $4.8 billion annual administrative cost burden for payers.

Spotlight

Bendigo Health

With more than 3500 staff and covering an area a quarter of the size of Victoria, Bendigo Health Care Group (commonly known as Bendigo Health) is an expanding regional health service offering the advantages of city life combined with the beauty and freedom that comes from living in a regional area. Bendigo Health, around 665 bed service*, treated almost 42,000 inpatients, triaged more than 50,000 emergency attendees and welcomed more than 1,400 new born babies in the reporting period July 1, 2015 to June 30, 2016.

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Bendigo Health

With more than 3500 staff and covering an area a quarter of the size of Victoria, Bendigo Health Care Group (commonly known as Bendigo Health) is an expanding regional health service offering the advantages of city life combined with the beauty and freedom that comes from living in a regional area. Bendigo Health, around 665 bed service*, treated almost 42,000 inpatients, triaged more than 50,000 emergency attendees and welcomed more than 1,400 new born babies in the reporting period July 1, 2015 to June 30, 2016.

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