whitePaper | December 28, 2017
Great leaders are critical to providing high-quality care to your patients. They set the bar for excellent quality care for the rest of your workers, and coach their team to raise their standard of care. A great leader will attract, hire, and retain additional high-quality talent who see the leader as someone they’d like to work alongside, helping your organization provide better consistency in patient care. And, of course, with better patient care comes higher patient satisfaction, HCAHPS Survey scores, and revenue.