Off-Script: The People-Side Of Healthcare Consolidation

March 21, 2019

With Congress pushing for more value-based care, hospital and organizational consolidation is on the rise. This consolidation goes beyond traditional mergers--healthcare systems have begun to acquire private primary and specialty practices as well. That’s why consolidation must benefit patients, caregivers, and organizational wellbeing as a whole. Bigger isn't always better, and consolidation ultimately should streamline and enhance the patient experience.

Spotlight

Haven Behavioral Healthcare

Headquartered in Nashville, Tennessee, the hospitals under the Haven Behavioral Healthcare banner provide inpatient psychiatric stabilization and treatment to senior adults experiencing acute symptoms of depression, anxiety, psychosis or other severe behavioral problems in locations across the country...

OTHER WHITEPAPERS
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The Cost of Not Having Healthcare CRM

whitePaper | November 20, 2019

This whitepaper examines the financial implications of an effective CRM system, without which your organization risks. To acquire and retain patients, health systems have to connect with their customers cost-effectively. And along the way, they need to detect and measure to what extent their marketing efforts are making an impact.

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Digital Healthcare Trends to Transform Patient Experiences in 2022

whitePaper | August 24, 2022

Like many other parts of life, the healthcare journey has radically transformed over the last two years. An increasing number of patients and doctors are taking advantage of digital channels for consultations, treatments, and ongoing medical care.

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Australia’s health reimagined

whitePaper | March 11, 2022

Following the emergence of COVID-19 and significant foundational investment in digital health infrastructure, Australia’s health system, like all health systems globally, is rapidly building momentum towards a digital future.

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Customer Operations in Healthcare

whitePaper | October 21, 2021

This whitepaper reveals the role of customer operations in helping healthcare organizations deliver top-notch patient experiences, control costs, and boost efficiency — highlighting the key pillars top performers use to attain their service and back-office objectives.

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2022 HOSPITAL VISION STUDY

whitePaper | August 11, 2022

The global healthcare industry is facing a seemingly insurmountable number of challenges from aging populations and staff shortages to rising costs that are placing enormous pressure on institutions, doctors, workers, patients and communities.

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Reimagine Organizational Structure, Culture, and the Health of Your People

whitePaper | May 28, 2021

Hospitals and health systems need the flexibility to examine and reassess their organizational culture, build resilience, and remain hyper-vigilant in keeping staff healthy and safe. This best practice guide outlines ways for hospitals and health systems to adapt their culture to ensure the job satisfaction, wellness and empowerment of their people.

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Spotlight

Haven Behavioral Healthcare

Headquartered in Nashville, Tennessee, the hospitals under the Haven Behavioral Healthcare banner provide inpatient psychiatric stabilization and treatment to senior adults experiencing acute symptoms of depression, anxiety, psychosis or other severe behavioral problems in locations across the country...

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