Measuring the Impact of Pharmacy Customer Loyalty on Health System Utilization and Readmission Rates

October 15, 2018

Fairview’s pharmacy business brings significant value to the Fairview health system, specifically among patients who have a high Customer Value Index. While the cohort of high-value pharmacy customers had a higher prevalence of certain conditions, this group had lower system utilization and IP readmissions.

Spotlight

Crouse Hospital

Crouse Hospital, with over 3,000 employees, is one of Central New York's largest employers. We serve more than 24,000 inpatients, 82,000 emergency services patients and more than 150,000 outpatients a year from a 16-county area in Central and Northern New York. Crouse is the region’s largest provider of maternity care services, averaging nearly 4,000 deliveries annually, and is the state-designated regional referral center for high-risk neonatal intensive care (NICU) services...

OTHER WHITEPAPERS
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It’s Time to Rethink the Benchmarks of Health Behavior

whitePaper | September 27, 2021

Employer wellness programs are supposed to reduce healthcare costs, but many are failing because they focus on the wrong benchmarks. To create lasting change, wellness programs need to combine data insights with actionable steps.

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Medical Implants Product Guide

whitePaper | April 7, 2022

For more than 30 years, the NuSil™ brand has been continuously supplying medical device manufacturers with silicones of the highest purity and long-term stability for medical implant applications.

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Healthcare Provider Network Saves $5 Million and Acquires In-House Archiving Skills

whitePaper | September 7, 2021

Numerous acquisitions and technology upgrades put many applications and associated data stores into a legacy state for a large, multi-state integrated healthcare provider network. The organization turned to Flatirons Digital Innovations (FDI) to help decommission those applications deemed most critical to save costs and eliminate risks associated with running aging legacy systems, while ensuring ongoing access to complete patient data.

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Value Based Procurement in MedTech

whitePaper | February 3, 2022

Value Based Procurement (VBP) is a method in which procurement decisions are made focused on total value rather than cost.

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Charting a Course to Sustainable Healthcare and Finance in the Asia-Pacific

whitePaper | October 12, 2021

This report provides solutions to help establish a sustainable healthcare system design in the region and delves into the care pathways for thelife-course immunity strength and well- being, physically, mentally and financially.

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Succeeding In Value-Based Care With A Next-Gen Revenue Cycle

whitePaper | January 17, 2020

Value-based reimbursement (VBR) models are becoming more common. Success under these models depends on showing positive improvement in key metrics, but providers often struggle to accurately report the quality of care provided. A next-generation revenue cycle that combines clinically aware artificial intelligence (AI) with an unmatched foundation of evidence-based medical research and knowledge provides the transparency necessary to both accurately report care quality and directly influence the patient satisfaction quality metric. This paper reviews how a well-tuned revenue cycle can help hospitals succeed with value-based contracts, earning appropriate incentives and avoiding penalties.

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Spotlight

Crouse Hospital

Crouse Hospital, with over 3,000 employees, is one of Central New York's largest employers. We serve more than 24,000 inpatients, 82,000 emergency services patients and more than 150,000 outpatients a year from a 16-county area in Central and Northern New York. Crouse is the region’s largest provider of maternity care services, averaging nearly 4,000 deliveries annually, and is the state-designated regional referral center for high-risk neonatal intensive care (NICU) services...

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