Human Factors in Healthcare

whitePaper | May 28, 2021

Hospitals and health systems need the flexibility to examine and reassess their organizational culture, build resilience, and remain hyper-vigilant in keeping staff healthy and safe. This best practice guide outlines ways for hospitals and health systems to adapt their culture to ensure the job satisfaction, wellness and empowerment of their people.

whitePaper | March 8, 2023

Surgical documentation practices are continuously evolving. In the last several years, surgeons have transitioned from heavy reliance on transcription technologies to EHR templates and advanced technology solutions to handle most of their documentation needs.

whitePaper | July 15, 2022

Ensuring critical patient information is available at the point of care is simply non-negotiable. Because without it, patients can’t get the care they need, and the impacts can be life-threatening especially in places like the ER where patients need care immediately, or in the NICU, where every second counts.

whitePaper | August 3, 2022

Stages 1 and 2 of the Meaningful Use guidelines incented healthcare organizations to adopt EHR technology, but they did not offer best practices for how the accumulated patient data should be handled.

whitePaper | February 23, 2022

Currently, no federal law protects consumers against “surprise” bills from out-of-network ground ambulance providers. Some state and local governments regulate ground ambulance surprise billing practices.

whitePaper | November 12, 2022

The past two years have seen accelerated adoption and utilization of telehealth services by a majority of healthcare organizations, driven in large part by the COVID-19 pandemic.