How to Prevent Hospital Readmissions

whitePaper | June 7, 2022

Today’s consumers expect personalized, convenient experiences. Several industries have adopted technologies to provide a seamless experience for their customers across multiple platforms.

whitePaper | June 7, 2022

Improve effectiveness & simplify communications by harmonizing care, communications and workflows across in-person and virtual channels

whitePaper | July 15, 2022

Ensuring critical patient information is available at the point of care is simply non-negotiable. Because without it, patients can’t get the care they need, and the impacts can be life-threatening especially in places like the ER where patients need care immediately, or in the NICU, where every second counts.

whitePaper | October 21, 2021

This whitepaper reveals the role of customer operations in helping healthcare organizations deliver top-notch patient experiences, control costs, and boost efficiency — highlighting the key pillars top performers use to attain their service and back-office objectives.

whitePaper | August 4, 2022

The pressure to change is coming from all directions. Patients want care to be more personalized and convenient. Employees want the systems that support their work to function better.

whitePaper | June 20, 2023

This strategic outlook lays out a vision for health and healthcare in 2035, formed of four main strategic pillars with equity as the foundational goal.