Future of Health

whitePaper | July 8, 2022

Before the onset of the coronavirus pandemic, forces at the federal level were in motion to transform the healthcare industry from a closed to a more open system.

whitePaper | August 23, 2022

As the market enters the post-pandemic era, payers and providers are tasked with providing a customer and employee experience that keeps pace with that offered by a new wave of digital-native challengers.

whitePaper | May 17, 2022

Like many other parts of life, the healthcare journey has radically transformed over the last two years. An increasing number of patients and doctors are taking advantage of digital channels for consultations, treatments, and ongoing medical care.

whitePaper | September 30, 2022

Healthcare organizations need to be prepared to transition to lease accounting standards and ideally, have a plan for compliance before adoption dates kick in.

whitePaper | March 6, 2023

Delivering exceptional member engagement experiences isn’t easy. Members expect seamless, convenient access to support and services in whatever channel they prefer.

whitePaper | December 29, 2022

Healthcare has a people problem. For years prior to the arrival of COVID-19, hospitals in various corners of the nation experienced troubling shortages1 of medical staff, a problem that has been exacerbated by COVID-19.