Finding Greater Value in Healthcare Transformation and Consumerism

The Healthcare Performance Management Institute (HPMI), an independent research entity dedicated to providing research-based solutions, conducted a series of interviews with subject matter experts representing various segments of the healthcare industry...

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American Medical Response

American Medical Response (AMR) is the nation’s leading medical transportation company serving more than 2,100 communities in 40 states plus the District of Columbia, and providing more than 3 million emergency and non-emergency patient transports each year.

OTHER WHITEPAPERS
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Smarter Workflows and Technology to Improve Care Management Outcomes

whitePaper | December 6, 2021

Do you struggle to deliver efficient, effective care management services? If you answered yes, you're not alone. But don't let outdated processes, insufficient technology tools and tedious manual processes hamper your efforts.

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Succeeding In Value-Based Care With A Next-Gen Revenue Cycle

whitePaper | January 17, 2020

Value-based reimbursement (VBR) models are becoming more common. Success under these models depends on showing positive improvement in key metrics, but providers often struggle to accurately report the quality of care provided. A next-generation revenue cycle that combines clinically aware artificial intelligence (AI) with an unmatched foundation of evidence-based medical research and knowledge provides the transparency necessary to both accurately report care quality and directly influence the patient satisfaction quality metric. This paper reviews how a well-tuned revenue cycle can help hospitals succeed with value-based contracts, earning appropriate incentives and avoiding penalties.

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Reimagine Organizational Structure, Culture, and the Health of Your People

whitePaper | May 28, 2021

Hospitals and health systems need the flexibility to examine and reassess their organizational culture, build resilience, and remain hyper-vigilant in keeping staff healthy and safe. This best practice guide outlines ways for hospitals and health systems to adapt their culture to ensure the job satisfaction, wellness and empowerment of their people.

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Healthcare IoT Security Operation Maturity

whitePaper | December 21, 2021

This paper suggests that a more simplified approach to modernizing healthcare security operations is warranted. It suggests that a renewed focus on foundational enhancements presents a more rational path to maturity. The "blocking and tackling" sports analogy comes to mind, as only teams that effectively execute at this level can successfully move to the next.

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Customer Operations in Healthcare

whitePaper | October 21, 2021

This whitepaper reveals the role of customer operations in helping healthcare organizations deliver top-notch patient experiences, control costs, and boost efficiency — highlighting the key pillars top performers use to attain their service and back-office objectives.

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Improve Clinical Workflow, Reduce Costs with Purpose-Built Devices for Healthcare

whitePaper | February 6, 2020

Improving telehealth success with Healthcare specific devices. One of the primary challenges faced by clinicians with telehealth appointments is effectively and efficiently bringing both parties together without any breakdown in communication. Therefore, it's imperative that the hardware being utilized can support excellent audio with noise cancelling features, hi-res video and integrated hi-def cameras - without these items’ physicians are left with a good idea of the issue at hand but no way to implement.

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Spotlight

American Medical Response

American Medical Response (AMR) is the nation’s leading medical transportation company serving more than 2,100 communities in 40 states plus the District of Columbia, and providing more than 3 million emergency and non-emergency patient transports each year.

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