ETHICAL, SOCIAL, AND POLITICAL CHALLENGES OF ARTIFICIAL INTELLIGENCE IN HEALTH

whitePaper | November 11, 2021

Care providers and payers are shackled by a myriad of processes and accompanying documents to authorize, deliver, and record healthcare services. From patient health records to care provider information and payment data, the web of processes involved in care delivery and reimbursements quickly breach human interest, resulting in monotonous work for the people involved. Healthcare automation can eliminate the time spent by personnel working on time-intensive, low-value, and rule-based tasks. In this white paper, we explore the nature of Robotic Process Automation (RPA) and the key areas for care providers and payer organizations to focus on to leverage the power of RPA.

whitePaper | January 13, 2023

The COVID-19 pandemic and response measures presented many hardships to people living in Sub-Saharan Africa.

whitePaper | October 21, 2021

This whitepaper reveals the role of customer operations in helping healthcare organizations deliver top-notch patient experiences, control costs, and boost efficiency — highlighting the key pillars top performers use to attain their service and back-office objectives.

whitePaper | March 8, 2023

Surgical documentation practices are continuously evolving. In the last several years, surgeons have transitioned from heavy reliance on transcription technologies to EHR templates and advanced technology solutions to handle most of their documentation needs.

whitePaper | January 31, 2022

We investigated the progression of healthcare cybersecurity over 2014–2019 as measured by external risk ratings. We further examined the relationship between hospital data breaches and cybersecurity ratings.

whitePaper | May 17, 2022

Like many other parts of life, the healthcare journey has radically transformed over the last two years. An increasing number of patients and doctors are taking advantage of digital channels for consultations, treatments, and ongoing medical care.