Embracing consumerism: Driving customer engagement in the healthcare financial journey

December 5, 2018

In an increasingly competitive and consumerdriven healthcare marketplace, it’s no surprise that providers are working harder to acquire and retain customers. Higher out-of-pocket expenses combined with more choice and control in when and where consumers receive care are driving more retail-like shopping behavior. As a result, healthcare organizations are looking for ways to slow or stop customer churn, drive audience engagement and redefine how they interact with their customers instead of seeing them through a clinical transactional lens.

Spotlight

Centurion Medical Products

Centurion Medical Products supports medical professionals nationwide by manufacturing thousands of finely crafted medical products and providing comprehensive hands-on services. Our dedicated Sales Representatives work directly with doctors and nurses to understand their individual product requirements. In doing so, we're able to develop products that are not just medical supplies, but procedural problem solvers.

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Spotlight

Centurion Medical Products

Centurion Medical Products supports medical professionals nationwide by manufacturing thousands of finely crafted medical products and providing comprehensive hands-on services. Our dedicated Sales Representatives work directly with doctors and nurses to understand their individual product requirements. In doing so, we're able to develop products that are not just medical supplies, but procedural problem solvers.

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