Embracing consumerism: Driving customer engagement in the healthcare financial journey

December 5, 2018

In an increasingly competitive and consumerdriven healthcare marketplace, it’s no surprise that providers are working harder to acquire and retain customers. Higher out-of-pocket expenses combined with more choice and control in when and where consumers receive care are driving more retail-like shopping behavior. As a result, healthcare organizations are looking for ways to slow or stop customer churn, drive audience engagement and redefine how they interact with their customers instead of seeing them through a clinical transactional lens.

Spotlight

Elite Medical Services EMS

Elite Medical Services is an international healthcare consultancy, aiming at offering to its clients the best medical care whether in Egypt, Arabian Gulf, or Italy. Utilizing top of the line medical technology and the latest advancements in telemedicine, Elite Medical Services offers a wide range of solutions specifically tailored for both businesses and individuals, from Second Opinion services with worldwide renowned hospitals in Italy, to providing medical care and management in the comfort of your home.

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Spotlight

Elite Medical Services EMS

Elite Medical Services is an international healthcare consultancy, aiming at offering to its clients the best medical care whether in Egypt, Arabian Gulf, or Italy. Utilizing top of the line medical technology and the latest advancements in telemedicine, Elite Medical Services offers a wide range of solutions specifically tailored for both businesses and individuals, from Second Opinion services with worldwide renowned hospitals in Italy, to providing medical care and management in the comfort of your home.

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