Customer-Centricity in Consumer-Driven Healthcare

whitePaper | June 20, 2023

This strategic outlook lays out a vision for health and healthcare in 2035, formed of four main strategic pillars with equity as the foundational goal.

whitePaper | October 26, 2021

James Angle, Ph.D. of Trinity Health and Erin Logue Smith of Dell Technologies provided timely information on cybersecurity in a Healthcare Innovation webinar as ransomware threats makes it mandatory tosystematically elicit and mitigateprivacy threats in software architectures.

whitePaper | July 5, 2022

Midwest Health* System serves patients in hospitals across Missouri, Arkansas, and Oklahoma and provides care nation-wide through innovative solutions such as Midwest Virtual

whitePaper | October 5, 2021

At every stage of a patient’s well-being, different forms of technology and software support the expansion of better healthcare. As the reliance on technology grows, ensuring that these lifesaving systems don’t break under the strain is imperative. To keep operations running smoothly, healthcare IT professionals must perform regular and exhaustive testing. Fortunately, the introduction of automation, robotics, and artificial intelligence (AI) has made testing easier to deliver. In this eBook, you will discover how these technological developments help optimize processes, integrate workflows, and improve the performance of systems and medical devices.

whitePaper | October 21, 2021

This whitepaper reveals the role of customer operations in helping healthcare organizations deliver top-notch patient experiences, control costs, and boost efficiency — highlighting the key pillars top performers use to attain their service and back-office objectives.

whitePaper | August 25, 2022

Healthcare organizations need to be prepared to transition to lease accounting standards (ASC 842, IFRS 16 or GASB 87), and ideally, have a plan for compliance before adoption dates kick in.