Change the sales rep experience, improve the customer experience

October 3, 2018

The first CRM launch truly changed the way sales were managed. We went from tracking customers on spreadsheets (and even in rolodexes) to tracking them and their attendant opportunities with software. It wasn’t long before reps started to feel the purpose of a CRM was more about preserving their contacts for their replacement than it was about making their lives easier. After all, back then it wasn’t much easier than updating a rolodex!
OTHER WHITEPAPERS
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Chemistry for Better Health

whitePaper | February 15, 2012

The annual Chemical Sciences and Society Summit (CS3) brings together the best minds in chemical science research from around the world and challenges them to propose innovative solutions for society’s most pressing needs in the areas of health, food, energy, and the environment. This unique event boasts an innovative format, aiming to set the course of international science, and rotates each year among the participating nations.

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Big Data Analytics in motor and health insurance

whitePaper | April 30, 2019

Data processing has historically been at the very core of the business of insurance undertakings, which is rooted strongly in data-led statistical analysis. Data has always been collected and processed to inform underwriting decisions, price policies, settle claims and prevent fraud. There has long been a pursuit of more granular datasets and predictive models, such that the relevance of Big Data Analytics (BDA) for the sector is no surprise.

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Artificial intelligence (AI) in healthcare and research

whitePaper | November 21, 2018

AI has the potential to be used in planning and resource allocation in health and social care services. For example, the IBM Watson Care Manager system is being piloted by Harrow Council with the aim of improving cost efficiency. It matches individuals with a care provider that meets their needs, within their allocated care budget. It also designs individual care plans and claims to offer insights for more effective use of care management resources.

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Adherence to Treatment and Side Effect Management in Breast Cancer

whitePaper |

Breast cancer is the most common cancer among women across the world. In developed countries, recent years have seen dramatic improvements in survival rates for women living with this condition, which has been attributed to widespread screening and improved treatment. The success of such treatment is dependent on a high level of adherence, however it is surprisingly common for women with breast cancer to miss doses or stop taking their preventative treatment altogether. Breast cancer is the most common cancer among women worldwide, leading to almost half a million deaths per year. While incidence of breast cancer is increasing, survival rates have improved dramatically in developed countries.

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Transforming Billing Statements into Patient Engagement Tools

whitePaper | July 15, 2019

As patients with high deductible health plans (HDHPs) shoulder more of the burden for payments, you should expect those costs to rise, especially since collecting payments from patients costs three to four times more than collecting from payers. Its time to take a different approach to patient billing, one that recognizes patients are not insurers, but rather customers-who often have financial challenges and who rarely possess a firm knowledge of industry practices and jargon.

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National Evaluation System for Medical Devices: Compliance & Regularity

whitePaper | February 23, 2018

National Evaluation System for Medical Devices has been built using real-world evidence to improve device safety and effectiveness. The establishment of a National Evaluation System for Medical Devices generates evidence across the total product lifecycle of medical devices by strategically and systematically leveraging real-world evidence and applying advanced analytics. This whitepaper provides insights to organizations in order to meet regulatory compliance requirements while managing cost vs. patient outcomes through this National Evaluation System.

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