5 tips to improve your HCAHPS scores

Data measured by the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey is increasingly important. Learn five ways technology can help you positively influence these metrics...

Spotlight

NHS Direct

NHS Direct is here to make a difference to the lives of people in England, 24 hours a day, 365 days a year. We’re here for you whenever you have health worries and we have the knowledge and experience to give you real help and reassurance. Not just a telephone health line We also offer commissioned services to other parts of the NHS to help them meet their patients’ needs.

OTHER WHITEPAPERS
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2022 HOSPITAL VISION STUDY

whitePaper | August 11, 2022

The global healthcare industry is facing a seemingly insurmountable number of challenges from aging populations and staff shortages to rising costs that are placing enormous pressure on institutions, doctors, workers, patients and communities.

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Reimagining healthcare IT for the next decade

whitePaper | March 2, 2020

In the decade since the HITECH Act was passed, first-generation electronic health record systems provided a foundation for innovations such as electronic prescribing, clinical decision support and predictive analytics. While usability and productivity issues with EHRs have been well documented, there are significant untapped opportunities to optimize the EHR and health IT. In this whitepaper, PatientKeeper outlines a vision for the future of health IT through the next decade, which includes New data-driven approaches that leverage the clinical information being captured by the EHR to improve patient outcomes and reduce physician burnout, Optimized communication between physicians, nurses and ancillary staff to produce better patient outcomes as efficiencies improve, Better interoperability to improve care coordination and inspire opportunities for ideas like telemedicine to alleviate physician shortages

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Current perceptions about health plan wrap networks

whitePaper | December 30, 2022

Every employer needs to provide their employee health plan members with access to providers when the member is away from home or when they need access to a specialist that isn’t available in their primary network.

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Test Resource

whitePaper | May 18, 2021

Test Resource The criteria of patient satisfaction have changed dramatically. The priority of your healthcare business is to provide patients the right treatment. But nowadays, you cannot excel in your service

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The Evidence Base for Telehealth

whitePaper | February 18, 2023

In a very short time, healthcare in the United States and in many other countries has been transformed out of necessity to respond to the COVID-19 pandemic.

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Reimagining the Healthcare Digital Experience

whitePaper | December 22, 2022

In seven taps taking less than fifteen seconds your customized coffee order is being prepared and will be waiting with your name on it at the shop down the block. In four taps your favorite sandwich is being driven to your office. One button click on your TV remote fills the screen with hundreds.

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Spotlight

NHS Direct

NHS Direct is here to make a difference to the lives of people in England, 24 hours a day, 365 days a year. We’re here for you whenever you have health worries and we have the knowledge and experience to give you real help and reassurance. Not just a telephone health line We also offer commissioned services to other parts of the NHS to help them meet their patients’ needs.

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