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Healthcare trends 2020: Drive the Decade of Data

Over the past decade, a shift has occurred within the healthcare industry. Patients have become empowered as cultural changes, increasing care options, and policy adjustments enable populations to make informed decisions about their care. The 2010 Affordable Care Act ensured that patients were protected while pressing payers and providers to move into technically advanced systems. Payer and provider groups then began combining to offer new innovative care options, while life science professionals experienced a surge in treatment advancements.

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Docent Health's mission is to help health systems build and retain lasting patient relationships. We are combining best practices from other industries to help health systems deliver the vision of customer-centric care by combining cutting edge consumer technology, retail based strategic marketing, and hospitality inspired service excellence with deep provider experience to increase customer lifetime value and grow market share.

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Spotlight

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