With consumerism in mind, Methodist Family Health debuts new telehealth service

The trend toward healthcare consumerism increasingly is at the forefront of health system decisions. In growing numbers, patients are making healthcare choices based on the ability of providers to bring value in the form of access and experience.
This patient-focused mindset is at the heart of Methodist Medical Group's strategic direction, and a key factor in its decision to launch a new telemedicine system aimed at fulfilling the demands of consumerism.
Methodist Family Health Centers, a part of Methodist Medical Group and an affiliate of Methodist Health System, has unveiled Methodist NOW, an online diagnosis and treatment service that enables patients to receive easy access to care by connecting them virtually with their Methodist Family Health Center providers.
This launch marks the next phase in Methodist Medical Group's consumer access strategy. Methodist NOW, powered by telemedicine vendor Zipnosis, facilitates care delivery through evidence-based online interviews paired with real-time chat functionality that enables patients and providers to exchange messages when additional information is needed for a diagnosis.