Nuance Communications, Inc. today declared the arranged offer of the Health Information Management (HIM) Transcription business and the Electronic Health Record (EHR) Go-Live Services business to another autonomous organization, DeliverHealth Solutions LLC (DeliverHealth), framed by Assured Healthcare Partners® (AHP®) in association with Aeries Technology Group (Aeries). The HIM Transcription business incorporates both Nuance Transcription Services (NTS) and the eScription innovation stage. The exchange is relied upon to be finished in mid 2021. Nuance will be a minority investor of DeliverHealth and will keep on giving its innovation to the organization.
The sale provides mutual strategic and commercial benefits for customers, Nuance, and DeliverHealth by:
- Giving existing customers continued service quality, newly expanded offerings, and enhancements from DeliverHealth in close collaboration with Nuance
- Enabling Nuance to focus its innovation and market resources as a pure-play conversational AI market leader while providing continuity of EHR Go-Live Services and HIM Transcription businesses to existing and new customers via DeliverHealth
- Empowering DeliverHealth to leverage a leading position in healthcare professional and technology-enabled services, expand global market share, advance growth plans for the EHR Go-Live and Optimization Services, and provide enhanced HIM technology and services to a worldwide market in partnership with Nuance
Nuance's development and market authority in medical care are driven by the quickening appropriation and advancement of its center cloud-based AI arrangements, including the Nuance® Dragon® Ambient eXperience™ (Nuance DAX™) ambient clinical knowledge (ACI) arrangement, Nuance Dragon Medical One, Nuance CDE One, and its variety of demonstrative imaging arrangements, for example, PowerScribe One™ and PowerShare™.
"The dramatic acceleration in the digital transformation of healthcare continues as organizations deploy the power of conversational AI and deeply integrated cloud-based solutions at scale to address physician burnout, expand patient access, and improve system efficiencies and the revenue cycle," said Mark Benjamin, CEO of Nuance. "With this strategic transaction, we're aligning our resources to increase our market and technical leadership position in high-growth, high-impact areas that help our customers in a transformative way to improve patient care and operational performance. At the same time, we're enabling the medical transcription and EHR Go-Live Services businesses to reach their full potential as a separate, focused company benefiting from the enhanced investment and operational experience of AHP and Aeries and technology support from Nuance."
Michael Clark, current Senior Vice President and General Manager of Provider Solutions at Nuance, will become DeliverHealth's CEO when the transaction closes. "This transaction will allow the EHR Go-Live Services and HIM Transcription businesses to focus on growth and expansion of value-add solutions. The continuing strategic relationship with Nuance, the continuity of leadership, and our people's engagement will ensure that our customers will continue to receive the outstanding service, technology, and value that they have come to expect," said Michael Clark. "The combination of a deeper strategic focus, our partnership with Nuance, the commitment of our team, and the support provided by AHP and Aeries will create a winning formula for our customers and our employees."
The deal exhibits Nuance's proceeding with execution to center R&D interests in the medical services and endeavor markets – where the organization has significant upper hands and open doors for development and worth creation. In 2019, for instance, Nuance sold its record imaging business to Kofax and spun-off its car business into Cerence, Inc., an autonomous, traded on an open market organization.
About Nuance Communications
Nuance Communications is a technology pioneer with market leadership in conversational AI and ambient intelligence. A full-service partner trusted by 90 percent of U.S. hospitals and 85 percent of the Fortune 100 companies worldwide, Nuance creates intuitive solutions that amplify people's ability to help others.