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Humana and IBM Watson Health to Collaborate to Enhance and Simplify Humana Employer Group Customers’ Experience

To help the Humana Employer Group Members have a better experience regarding transparency and clarity on benefits, Humana Inc. and IBM announced their collaboration to leverage IBM’s conversational artificial intelligence.

According to researchers, clients who are not aware of how their healthcare plans work are likely to delay their care, which is essential. To address this issue, Watson Assistant for Health Benefits leverage conversational AI. This will help in making the customers understand what their plans are with the conversation with agents, and Humana Employer Group members, and employers. This will also make them understand the healthcare costs and benefits of their plan.

As agreed to each other, Humana will organize IBM Watson Assistant for Health Benefits. This is an AI-enabled virtual assistant, which is a built-in IBM Watson Health Cloud. Originally, the service will be obtainable for 1.8 million of Humana’s Employer Group dental members and 1.3 million Employer Group medical members. The aim is the formation of a cloud-native AI platform power-driven by IBM Watson with the informal AI virtual associate solution.

The IBM Watson Assistant for Health Benefits solution is intended to comprehend the reason for health plan suitability and join it into the member chat, enabling better communication with each member, and initialing each answer to the Humana member on his or her upcoming health plan.

About Humana

Humana Inc. is dedicated to assisting our millions of specialty and medical members attain their finest health. Our fruitful history in care distribution and health plan management is serving us make a new kind of combined care with the control to recover health and comfort and lessen costs. Our hard work is prominent to a better superiority of life for people with families, Medicare, individuals, communities, and military service personnel at large.

To achieve that, we back health care professionals as they effort to bring the right care in the correct place for our members, patients. Our variety of clinical competencies, possessions, and tools syndicate to produce an abridged experience that marks health care cooler to direct and more fruitful.

About IBM Watson Health

IBM Watson Health is an analytics, data, and technology partner in the health industry. Reinforced by the invention of IBM and the intellect of Watson, we are dedicated to serving build smarter health systems. Through the blend of our deep business expertise in health, actionable insights data and analytics, and reputation for safety and conviction, Watson Health is employed together with its customers and associates to help them attain better care insights, simpler processes, improved experiences, and faster breakthroughs for people globally.

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Digital Healthcare

Syra Health Announces the Launch of CarePlus, the Company's Electronic Medical Record System

PR Newswire | October 20, 2023

Syra Health Corp. a healthcare company with a mission to improve healthcare by providing innovative services and technology solutions, announced today the launch of CarePlus, its own Electronic Medical Record (EMR) system designed specifically for small to mid-sized healthcare organizations. CarePlus is an easy-to-use, secure, and scalable platform that allows for streamlining clinical workflows and integrating telehealth. said Sandeep Allam, Executive Chairman, President, and Digital Health Leader, Syra Health. We listened to what healthcare providers were telling us they wanted in their EMR system. We are proud to offer CarePlus, our affordable solution that can be further customized to fit each organization's individual needs. [Source –PR Newswire] Another unique feature of CarePlus is its ability to interact with labs, radiology systems, and other EMRs, eliminating interoperability issues. "Our Syra Health developers have created CarePlus that solves a common complaint heard across the healthcare industry about EMR Systems," said Dr. Deepika Vuppalanchi, CEO, Syra Health. "They haven't been able to talk to one another seamlessly until now." AboutSyra Health Corp. Syra Health is a healthcare company with a mission to improve healthcare by providing innovative services and technology solutions. Syra Health aims to achieve its goal by becoming a valuable partner to government, payers, providers, life sciences organizations, and academic institutions. Syra Health offers products and services in digital health, behavioral and mental health, population health management, health education, and healthcare workforce.

Healthcare Analytics

FDA Grants De Novo for Xenex's LightStrike+ UV Robot in Healthcare

Xenex | September 11, 2023

United States Food and Drug Administration (USFDA) has issued a De Novo authorization to Xenex Disinfection Services, Inc. (Xenex) for its LightStrikeTM+ device, an advanced high-intensity, broad-spectrum ultraviolet (UV) light robot. The LightStrike+ devices are designed for microbial reduction on non-critical medical device surfaces in healthcare environments, following manual cleaning and disinfection practices. They are authorized for use in various healthcare settings, including unoccupied operating rooms and hospital rooms. These devices have an impressive track record, with over 1,200 healthcare facilities worldwide employing LightStrike robots for over 37 million cycles. The new LightStrike+ device, capable of microbial reduction in as little as 2 minutes, represents the culmination of over a decade of knowledge accumulation from healthcare facilities' best practices, supported by 45 peer-reviewed studies demonstrating its safety and effectiveness, a portfolio of 193 patents, and unparalleled technical and epidemiological expertise. Dr. Mark 'Tuck' Stibich, Xenex's Founder and Chief Scientific Officer, emphasized the long-standing collaboration with healthcare partners spanning more than a decade to enhance patient safety and public health. As an infectious diseases epidemiologist, Dr. Stibich expressed concern about antibiotic resistance within hospital environments and the potential for FDA authorization to facilitate the broader adoption of the LightStrike+ tool in combating pathogens. Perilous pathogens persist on surfaces within healthcare facilities, notwithstanding diligent manual cleaning endeavors. The LightStrike+ robot employs a xenon lamp to generate high-intensity pulsed UV light, which effectively diminishes the presence of these pathogens on surfaces and plays a pivotal role in interrupting the transmission chain from one patient or healthcare worker to another. Xenex's FDA authorization is substantiated by comprehensive testing conducted on more than 10,000 samples of vegetative bacteria and Clostridiodes difficile (C. diff) spores. This authorization establishes a novel medical device product classification, with the LightStrike+ robot being its inaugural and sole product. It is a landmark in the FDA's regulatory framework for UV robots designed to diminish pathogens on non-porous, frequently touched surfaces within healthcare settings. Furthermore, Xenex's Chief Executive Officer, Morris Miller, acknowledged the challenges hospitals face when evaluating UV technologies, citing the prevalence of unverified and exaggerated claims by some manufacturers. He underscored the significance of FDA authorization in instilling confidence among hospital decision-makers, assuring them of the accuracy and validation of Xenex's claims regarding the LightStrike+ device. Numerous world-renowned hospitals, such as HonorHealth, Mayo Clinic, MD Anderson Cancer Center, Ochsner Health System, Stanford Health Care, and Texas Health Resources, have integrated LightStrike robots into their comprehensive disinfection strategies. About Xenex Xenex is a global leader in pioneering strategies and solutions grounded in UV technology. Its fundamental mission revolves around enabling its partners to safeguard lives and reduce human suffering by eliminating the dangerous microorganisms that cause infections. The company benefits from substantial support from renowned investors, including EW Healthcare Partners, Piper Sandler, Malin Corporation, Battery Ventures, Targeted Technology Fund II, Tectonic Ventures, and RK Ventures.

Healthcare Analytics

WELL Health Launches 'WELL AI Decision Support' powered by HEALWELL AI; Empowering Healthcare Providers with Next Generation Decision Support Systems

PR Newswire | October 19, 2023

WELL Health Technologies Corp. a digital health company focused on tech-enabling healthcare providers, and its investee company, HEALWELL AI are pleased to announce the launch of "WELL AI Decision Support", a groundbreaking new service for healthcare providers. This partnership is the first major collaborative initiative between the two companies since the announcement of the Strategic Alliance Agreement on October 3, 2023. Both companies view this as the beginning of a long-term, mutually beneficial partnership, with a shared vision and commitment to ongoing innovation. Hamed Shahbazi, Founder and CEO of WELL commented, "We firmly believe the physician experience of the not-too-distant future will involve a number of safe, secure and helpful digital diagnostic tools that will better support healthcare providers in detecting acute and chronic diseases earlier. The launch of 'WELL AI Decision Support' perfectly aligns with our core strategy to empower healthcare providers with transformative technology, enhancing their capacity to improve patient outcomes and promote preventative health." Dr. Michael Frankel, Chief Medical Officer of WELL, added, "The arrival of 'WELL AI Decision Support' marks more than just technological advancement; it's a watershed moment in our pursuit of superior patient care. By harnessing AI's potential, we are equipping healthcare professionals with tools that refine and elevate their practice. Each patient deserves individualized attention and precision in care, and this module is a step forward in realizing that vision." Dr. Alexander Dobranowski, CEO of HEALWELL AI, said. Our partnership with WELL is a strategic imperative in healthcare. The alignment between HEALWELL's pioneering data science and WELL's expansive clinical network underscores the strength of our collaboration. Together, with WELL's robust healthcare software solutions, we are creating a synergy poised to redefine healthcare standards. This partnership amplifies our combined commitment to leveraging data science for healthcare applications, ultimately benefiting patients and healthcare providers alike. [Source: PR Newswire] The 'WELL AI Decision Support' module is a groundbreaking solution that bridges a critical gap in healthcare diagnostics and patient care, heralding a new era of precision in healthcare delivery. WELL AI Decision Support leverages artificial intelligence (AI) technologies to enable the earlier diagnosis, treatment and improved quality of life for the patient. The technology behind WELL AI Decision Support has been meticulously developed by HEALWELL, in close collaboration with dedicated physicians, leading researchers, data privacy professionals, pharmaceutical companies, and other domain experts. This rigorous process of development and refinement has led to its validation in both Canadian and U.S. healthcare systems. WELL AI Decision Support is also a highly modular service that will be expanded with time. Initially, the service enables healthcare providers to accurately identify over 110 complex or rare diseases often overlooked by traditional methods, providing hope to thousands of patients across Canada. 'WELL AI Decision Support' is the second significant product release under the WELLHealth.ai program, following the successful "WELL AI Voice" module, and further exemplifies WELL's unwavering commitment and leadership in delivering effective AI solutions in healthcare. WELL AI Decision Support is featured on apps.health, WELL's premium digital marketplace for EMR tools and applications. Rare and complex diseases affect over 300 million patients worldwide, and in Canada, 1 in 12 individuals lives with a rare disorder. What's even more alarming is the substantial number of people who remain undiagnosed and unaware of their underlying conditions. For those who do exhibit symptoms, the journey to a correct diagnosis is an arduous one. On average, they consult 8 physicians, endure 2-3 misdiagnoses over a span of 4.8yrs before receiving an accurate diagnosis. This partnership represents a significant win for HEALWELL, granting expansive channel access to healthcare providers. The launch of 'WELL AI Decision Support' module underscores the trust and validation of HEALWELL's expertise within the industry. Both WELL and HEALWELL plan to continue to collaborate to combine their expertise and capabilities for more groundbreaking developments in the future. About WELL Health Technologies Corp. WELL's mission is to tech-enable healthcare providers. We do this by developing the best technologies, services, and support available, which ensures healthcare providers are empowered to positively impact patient outcomes. WELL's comprehensive healthcare and digital platform includes extensive front and back-office management software applications that help physicians run and secure their practices. WELL's solutions enable more than 31,000 healthcare providers between the US and Canada and power the largest owned and operated healthcare ecosystem in Canada with more than 148 clinics supporting primary care, specialized care, and diagnostic services. In the United States WELL's solutions are focused on specialized markets such as the gastrointestinal market, women's health, primary care, and mental health. WELL is publicly traded on the Toronto Stock Exchange under the symbol "WELL" and on the OTC Exchange under the symbol "WHTCF". About HEALWELL AI Inc. HEALWELL AI is a health care technology company focused on AI and data science for preventive care. Its mission is to improve health care and save lives through early identification and detection of disease. As a physician-led organization with a proven management team of experienced executives, HEALWELL AI is executing a strategy centered around developing and acquiring technology and clinical sciences capabilities that complement the company's road map.

Health Technology, Digital Healthcare

MongoDB Launches New Initiatives to Accelerate Modern Application Development for Healthcare and Insurance Organizations

PR Newswire | October 06, 2023

MongoDB, Inc. at MongoDB.local Boston, announced the launch of MongoDB Atlas for Healthcare and MongoDB Atlas for Insurance, two new initiatives that help companies in these industries accelerate their pace of innovation and better serve end-users with modern, data-driven applications. MongoDB Atlas for Healthcare and MongoDB Atlas for Insurance include expert-led innovation workshops, tailored technology partnerships, and industry-specific knowledge accelerators to provide customized training paths designed for a range of use cases that developers in these industries work with. To learn more about MongoDB Atlas. "Organizations in the healthcare and insurance industries depend on large volumes of highly sensitive data to make critical decisions about patient care and coverage policies for customers. However, these industries face challenges not only from legacy applications that rely on siloed data, but also complex networks of providers and organizations. These constraints prevent them from realizing the full potential of their data," said Boris Bialek, Field CTO of Industry Solutions at MongoDB. "With the launch of MongoDB Atlas for Healthcare and MongoDB Atlas for Insurance, we're alleviating these challenges by providing organizations with the tools required to build modern applications that increase operational efficiency and productivity. Deploying modern applications with MongoDB can help increase interoperability across entire enterprises that enable healthcare organizations to harness real-time patient insights and build personalized care pathways, and for insurers to capitalize on AI, machine learning, and advanced analytics to modernize their underwriting and claims processes." MongoDB Atlas for Healthcare and MongoDB Atlas for Insurance include solutions and capabilities that can help organizations reimagine how they interact with end users by deploying data-driven applications with the flexibility, security, and resilience the healthcare and insurance industries require: Migrate and modernize legacy applications with minimal risk and zero downtime: For organizations in the healthcare and insurance industries that want to move from legacy relational databases to modern applications on MongoDB Atlas, MongoDB Relational Migrator reduces the time, cost, and risk typically associated with these projects–making it significantly faster and easier to optimize operations and accelerate innovation. MongoDB Relational Migrator analyzes legacy databases, automatically generates new data schema and code to operate migrated applications, and then executes a seamless migration to MongoDB Atlas with no downtime required. Organizations can run the migrated, modernized application in a testing environment before deploying to production to ensure it is optimized and performing as intended. MongoDB Relational Migrator provides companies in the healthcare and insurance industries with the flexibility to move to MongoDB Atlas quickly and efficiently, so they can focus on building and shipping world-class applications. Protect sensitive data throughout applications: With MongoDB Queryable Encryption, healthcare and insurance organizations can ensure full-lifecycle encryption of sensitive data—including patient records, medical histories, and insurance claims—not only in-transit over networks and at-rest during storage, but also while data is in use during querying. MongoDB Queryable Encryption provides state-of-the-art encryption that helps reduce data exfiltration and operational risk with an easy-to-use capability organizations can use to secure highly sensitive workloads with no cryptography expertise required. With MongoDB Queryable Encryption, developers in these industries working with highly sensitive information can protect their data throughout its entire lifecycle when being stored, queried, and processed on MongoDB. Run data-driven applications anywhere: MongoDB Atlas for the Edge enables organizations to deploy applications closer to where real-time data is generated, processed and stored, across mobile and IoT devices, on-premises servers, and multiple major cloud providers. For example, healthcare providers can seamlessly deploy applications across mobile devices and on-premises servers for interacting with patients and accessing medical records when internet connectivity is unavailable—while also ensuring data is synchronized with the cloud once connectivity is available. Insurance companies can also deploy applications across mobile devices for use cases that simplify underwriting, claims processing, and build new cross-industry products and services. MongoDB Atlas for the Edge enables organizations to build, deploy, and manage applications that are accessible virtually anywhere without the complexity typically associated with operating distributed applications at the edge. Reimagine possibilities with innovation workshops: Both MongoDB Atlas for Healthcare and MongoDB Atlas for Insurance include dedicated executive engagement with industry experts from MongoDB and the MongoDB Partner Ecosystem to ideate client-specific solutions using best practices developed through proven industry experience. Healthcare and insurance innovation workshops are tailored to address the unique challenges and opportunities that these organizations face so they can modernize their operations with security and compliance in mind. Jumpstart application development: With MongoDB Atlas for Healthcare and MongoDB Atlas for Insurance, organizations can engage with the MongoDB Professional Services team to take advantage of healthcare and insurance expertise and accelerate projects from concept to prototype to production in less time. Experts from the MongoDB Professional Services team can work backward from an organization's specific challenges to conduct architectural reviews, and help quickly prototype proofs of concept for ideation before moving new applications to production. Upskill teams to quickly build modern applications: MongoDB Atlas for Healthcare and MongoDB Atlas for Insurance provide tailored MongoDB University courses and learning materials, including unlimited access to curated webinars and solutions sessions, to help developers learn how to quickly build modern applications for the healthcare and insurance fields. Organizations can benefit from training new and experienced developers from the ground up on how to build modern, data-driven applications to modernize operations and reimagine end user experiences. GE HealthCare is a leader in precision care, infusing innovation with patient-focused technologies to enable better care. "GE Healthcare turned to MongoDB to manage the lifecycle of our IoT devices, from deployment to retirement," said Emir Biser, Senior Data Architect at GE HealthCare. MongoDB Atlas is a gamechanger. This technology stack is helping us streamline commercialization and bring market-ready solutions to deliver advanced healthcare. Some of the recent tests resulted in an 83% decrease in retrieval time for critical data elements. [Source: PR Newswire] Inovaare Corporation is a leading provider of AI-powered compliance automation solutions for healthcare payers. "Recognizing the significance of compliance in today's healthcare environment, Inovaare sought a solution that could not only help navigate the intricacies of this domain but also bring forth profound industry expertise into the mix," said Mohar Mishra, CTO and Co-Founder at Inovaare Corporation. "MongoDB Atlas fortifies our data infrastructure and enables streamlined data processing for robust analytics and reporting capabilities. Additionally, we rely on MongoDB Atlas Vector Search to deliver context-aware compliance guidance and real-time data-driven insights. MongoDB has been instrumental in helping us consistently deliver state-of-the-art compliance solutions that empower healthcare payers." Redcliffe Labs is India's fastest-growing omnichannel diagnostics service provider focussing on providing quality-led conclusive diagnostics to Indian citizens. "We have been working constantly to improve customer experiences and convenience by embracing innovative technologies," said Prabhat Pankaj, Chief Technology Officer at Redcliffe Labs. "To achieve that goal, we have leveraged the adaptable document database model of MongoDB Atlas to power our Smart Health Report, a resource that summarizes a range of indicators and trackers along with health tips, and dietary recommendations to evaluate holistic health. We are confident that this partnership will enable us to provide our customers with effective services." Helvetia is one of the largest Swiss insurance companies, serving over 7 million personal and corporate customers across Europe. "Insurance policies are composed of many diverse attributes, while customer data is hierarchically structured. Trying to fit these flexible structures into rigid rows and columns of a relational database would add a lot of friction to our developers," said Daniel Maier, Lead Solution Architect at Helvetia. "MongoDB Atlas Search is blazing fast! We can surface relevant results from data sets with tens of millions of documents in around 15ms. Atlas Search has also given us a cleaner and simpler architecture. We can create new indexes in a single API call, and data is automatically synced between the database and search index, giving consistent, high quality query results. Developer and operational overhead is reduced, creating cost and time savings which we can reinvest back into building products for our customers." About MongoDB Atlas for Industries MongoDB for Healthcare and MongoDB Atlas for Insurance are both part of MongoDB Atlas for Industries, a program that helps organizations accelerate cloud adoption and modernization by leveraging industry-specific expertise, programs, partnerships, and integrated solutions. About MongoDB Atlas MongoDB Atlas is the leading multi-cloud developer data platform that accelerates and simplifies building applications with data. MongoDB Atlas provides an integrated set of data and application services in a unified environment that enables development teams to quickly build with the performance and scale modern applications require. Tens of thousands of customers and millions of developers worldwide rely on MongoDB Atlas every day to power their business-critical applications. About MongoDB Headquartered in New York, MongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. Built by developers, for developers, our developer data platform is a database with an integrated set of related services that allow development teams to address the growing requirements for today's wide variety of modern applications, all in a unified and consistent user experience. MongoDB has tens of thousands of customers in over 100 countries. The MongoDB database platform has been downloaded hundreds of millions of times since 2007, and there have been millions of builders trained through MongoDB University courses.