Hospital taps iPad-based language interpretation that takes half the time of phone calls
Healthcare IT News | May 21, 2018
What happens when patients and caregivers don’t speak the same language? For one thing, when non-English speaking patients aren't provided interpreting services, patient engagement rates drastically decline. That's not good for hospitals' population health management projects, since studies show that patients who are engaged with their care are more likely to follow healthcare plans, attend more appointments and fulfill more prescriptions – and less likely to be readmitted to the hospital within 30 days of discharge.