Telephone, Texts and the TCPA: Everything Healthcare Organizations Need to Know

In today's rapidly evolving healthcare environment, running a successful acute rehab program is more challenging than ever. At the same time, as providers shift to value-based care, post-acute treatment is playing an increasingly important role in ensuring positive outcomes. Providers looking to ensure high-quality rehabilitation care must ensure they're following industry best practices for success.

With the widespread digitization of patient health records, traditional paper and film-based records have been replaced with Electronic Health Records (EHRs). Whether your organization is a large clinical practice with multiple locations, a single facility hospital, or an accountable care organization, EHR solutions can help you streamline workflows and improve your ability to care for patients. But to make the most of today’s innovative EHR offerings, IT teams often resort to piecing together custom infrastructure solutions using separate servers and storage in order to deal with the need for improved application performance.

Given the number and diversity of people affected, deploying or replacing clinical IT infrastructure is never easy. Add to that, a financial incentive tied to the commercial success of the product your implementing and you amplify the complexity. Proper change management is critical to ensure a positive user experience and acceptance of a new system.This webinar will focus on a PACS replacement project at a large hospital system and the development of a scalable, repeatable strategy for site readiness and change management for go-lives with a focus on operational success as well as product acceptance.

Learn how to better identify any liability and regulatory risks that may occur on social media. Social media seems to be part of every aspect of our lives, and health care is no exception. In the health care industry, professionals dealing with social media confront unique and critical compliance pitfalls like privacy, security, and HIPAA concerns. This topic will go over how to navigate key compliance issues, such as using social media for marketing, setting social media policies for employees, ownership of social media content, social media as part of the medical record, and how to identify risks and mitigate them by setting up appropriate social media policies. This information will give you the insights and tools you need to identify and minimize regulatory and liability risks linked to social media, and draft your own social media policy using a sample policy and put into place appropriate consequences for potential violations.