Managing User Adoption in Informatics Projects

Given the number and diversity of people affected, deploying or replacing clinical IT infrastructure is never easy. Add to that, a financial incentive tied to the commercial success of the product your implementing and you amplify the complexity. Proper change management is critical to ensure a positive user experience and acceptance of a new system.This webinar will focus on a PACS replacement project at a large hospital system and the development of a scalable, repeatable strategy for site readiness and change management for go-lives with a focus on operational success as well as product acceptance.
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Spotlight

OTHER ON-DEMAND WEBINARS

Supporting Integrated Patient Care by Moving Tests Out of the Core Lab and into Physicians Offices

darkdaily

In an effort to reduce costs, many clinical laboratories and pathology groups have moved to a central lab system where almost all lab tests are sent. This has led to both patients and doctors incurring lengthy wait times often until the next day to learn the results, as well as myriad other inefficiencies.
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Incorporating Social and Behavioral Determinants of Health in Patient Care

Himss

Social and behavioral determinants of health have a significant impact on the overall health of a patient, knowing how to leverage this infomation is critical. This session will address how nurse informaticists can optimize systems to collect and use this information.
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Patient Experience Beyond HCAHPS: The Rewards of Care Coordination

WoltersKluwer

Improved care coordination pays off for clinicians on the ground since it improves communication and streamlines processes. But it can also play a major role in creating a more positive patient experience. Learn from experts in the field who've seen first-hand how their efforts at care coordination have led to better patient experience survey scores and outcomes. They'll offer an overview of replicable initiatives and the benchmarks to look for when crafting your own plans for better care coordination.
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Ethical Issues in Behavioral Health

Lorman

Behavioral health practitioners, including social workers, psychologists, mental health and substance use counselors, psychiatric nurses, and psychiatrists, face a wide range of complex ethical challenges. What are the limits of clients' confidentiality rights? How do I manage boundaries and dual relationships in a small community? How should I respond to clients' Facebook friend requests? When is it appropriate to share personal information with clients? Is it ethical to provide services to clients remotely without ever meeting them in person? Inevitably, practitioners encounter challenging ethical dilemmas that require sound judgment in order to protect clients and service providers.
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