How healthcare providers are using virtual assistants to transform consumer experiences

Orbita

More than 80% of consumers visit provider websites before booking an appointment. Patients carrying the burden of higher out-of-pocket healthcare costs are demanding self-service online features comparable to consumer experiences in other industries. For healthcare providers, it's never been more important to respond to this demand for engaging web and mobile experiences.
Watch Now

Spotlight

There’s a new payer in town. that payer is the patient. today’s providers find a larger portion of their revenues coming directly from patients, and that number is expected to increase by as much as 50 percent by 2019.1 insured patient responsibility has grown to nearly 27 percent for outpatients and more than 12 percent for inpatients.2 according to the mgma aca exchange implementation survey report, 75 percent of patients with insurance coverage through acas have hdhps.3 those patients now face deductibles of more than $2,000 a year, a 67 percent increase since 2010 and 255 percent since 2006.4 and $2,000 more in deductibles per patient means $2,000 more in receivables per patient. the impact to hospitals is growing. hospital bad debt is now growing at a rate of 30 percent per year.

OTHER ON-DEMAND WEBINARS

Engaging Patients and Technology for Healthier Living

HIMSS Media

John Sharp, Senior Manager of Consumer Health IT with HIMSS, will share how the growing availability of consumer wearables, home IoT smart devices, and smart homes create an opportunity for a connected life which supports health. Join us to discuss examples of how: Consumers are increasingly aware of how technology and apps can engage them in healthier lifestyles. Remote patient monitoring is increasingly being used to monitor chronic conditions and showing success in reducing hospital admissions for some (KLAS Report).
Watch Now

AI and Medical Imaging: Hype or Help?

HIMSS Media

The role that Artificial Intelligence is starting to play in the analysis of medical images is transitioning from one of controversy and the threat of displacing radiologist’s jobs to one of being a critical advance in helping them meet the demand for timely and accurate analysis of ever-more prevalent and complex imaging studies. This webinar will explore the advances, challenges, future, and most importantly, the implications and actions for healthcare stakeholders to consider when employing AI in medical research and clinical practice.
Watch Now

Integrating Family Planning with Primary Health Care

Results for Development

When and how should vertical programs for family planning and other health needs be integrated in primary health care (PHC), particularly as countries undertake reforms in pursuit of universal health coverage? Experts from Results for Development, Population Services International (PSI), Marie Stopes International (MSI), ThinkWell and Population Services Kenya (PS Kenya) explored this question in a webinar.
Watch Now

Technology’s impact on healthcare experiences

HIMSS

Join Philips Chief Medical Officer Jan Kimpen in this webinar to discuss the latest edition of Philips’ global research project, the Future Health Index. This year’s Future Health Index researched the experiences of both patient and healthcare professional experiences of health systems, across 15 countries, through the lens of the quadruple aim and shows how digital health technology is moving us to a new era of continuous transformation.
Watch Now

Spotlight

There’s a new payer in town. that payer is the patient. today’s providers find a larger portion of their revenues coming directly from patients, and that number is expected to increase by as much as 50 percent by 2019.1 insured patient responsibility has grown to nearly 27 percent for outpatients and more than 12 percent for inpatients.2 according to the mgma aca exchange implementation survey report, 75 percent of patients with insurance coverage through acas have hdhps.3 those patients now face deductibles of more than $2,000 a year, a 67 percent increase since 2010 and 255 percent since 2006.4 and $2,000 more in deductibles per patient means $2,000 more in receivables per patient. the impact to hospitals is growing. hospital bad debt is now growing at a rate of 30 percent per year.

resources