How healthcare providers are using virtual assistants to transform consumer experiences

More than 80% of consumers visit provider websites before booking an appointment. Patients carrying the burden of higher out-of-pocket healthcare costs are demanding self-service online features comparable to consumer experiences in other industries. For healthcare providers, it's never been more important to respond to this demand for engaging web and mobile experiences.
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Spotlight

OTHER ON-DEMAND WEBINARS

Incorporating Social and Behavioral Determinants of Health in Patient Care

Himss

Social and behavioral determinants of health have a significant impact on the overall health of a patient, knowing how to leverage this infomation is critical. This session will address how nurse informaticists can optimize systems to collect and use this information.
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Lessons Learned and What Comes Next in Improving Patient Outcomes and Cost of Care

darkdaily

Opioid overuse and addiction continue to contribute significantly to health issues of the nations population and to the increased cost of healthcare, making it even more vital for providers to optimally prescribe for and monitor, in the safest manner, their patients using opioid drugs.The role of clinical laboratories in developing improvements within the continuum of care for this national health crisis is key. The lab can serve a facilitative and collaborative role by helping providers better understand drug test ordering and correct interpretation, and can add tangible value by simplifying and automating delivery of straightforward and actionable information to providers.
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Medical Record Ownership: Do you Know Who Can Stake Claim?

Lorman

Medical records are currently a primary target of hackers. This clearly indicates the ultimate value that medical records hold. However that begs an introductory question, who owns those records in the first place? The physician, hospital, or other health care provider who compiles the medical records has a clear claim to the records, but so does the patient who is the subject of the information.
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The end of OR underutilization: How the University of Kansas Health System maximized OR efficiency

Surgical block utilization is critical for health systems to maximize operating room efficiency and generate revenue. But integrating new approaches to block management can be intimidating. It doesn’t have to be.
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