How healthcare providers are using virtual assistants to transform consumer experiences

More than 80% of consumers visit provider websites before booking an appointment. Patients carrying the burden of higher out-of-pocket healthcare costs are demanding self-service online features comparable to consumer experiences in other industries. For healthcare providers, it's never been more important to respond to this demand for engaging web and mobile experiences.
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Spotlight

OTHER ON-DEMAND WEBINARS

Navigating Digital Transformation for Health Systems

Last month, a BWG Connect and Hileman Group held a virtual event to discuss howleading health systems are finding successin their own journeys toward technological and marketing advancement.
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Implementing a Successful Multifactor Authentication Strategy for Healthcare

Imprivata

As healthcare contends with emerging security threats and new workflow regulations, multifactor authentication (MFA) is as important as ever. But there are unique challenges that must be considered when selecting a solution — the workflow must be efficient and transparent for users to avoid disruption to productivity. And, there are specific clinical workflows that require MFA that must be considered as part of a broader strategy. In October, a new federal law was passed that mandates electronic prescribing for controlled substances (EPCS) though Medicare Part D.
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Navigating the Road Ahead in Healthcare

With 2021 coming to a close, it’s time to get ready for 2022. Join Stephen Grossbart, PhD, and Bobbi Brown, MBA, as they tackle the challenges of what’s next for healthcare in the new year and why data and analytics are foundational to your success.
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Engaging Patients and Technology for Healthier Living

HIMSS Media

John Sharp, Senior Manager of Consumer Health IT with HIMSS, will share how the growing availability of consumer wearables, home IoT smart devices, and smart homes create an opportunity for a connected life which supports health. Join us to discuss examples of how: Consumers are increasingly aware of how technology and apps can engage them in healthier lifestyles. Remote patient monitoring is increasingly being used to monitor chronic conditions and showing success in reducing hospital admissions for some (KLAS Report).
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