Home State Health Leverages Conversational AI to Activate Their Members, Address SDOH, and Improve Quality Measures

High reliability is being used by healthcare organizations across the country in an effort to reduce medical errors and improve patient safety. However, to truly reduce errors and improve financial and operational performance across a health system, high-reliability concepts should be adopted by all departments across an organization, both clinical and operational.

PYA Principal Martie Ross is a co-presenter during the on-demand webinar, “Spoiler Alert: Telehealth Is Just Healthcare but with a Smartphone—Get the Scoop on How to Increase Your CMS Telehealth Reimbursements.” Martie and the other panelists discuss changes to the new Medicare Physician Fee Schedule, which allows providers to bill for common practices, such as texting colleagues to coordinate patient care. The presenters outline the practical details of the telehealth codes, which impact organizations across the continuum of care, and explain how technology can allow providers to remotely interact with patients.

In treating clients with eating and weight issues, it is important to stay open to all aspects of their concerns, especially with regard to underlying emotional causes and accompanying co-occurring disorders. It is helpful for clinicians to address eating and weight issues from an acceptance framework, which assists clients with regard to validation and self-esteem building, ultimately leading to successful treatment outcomes. Finding solutions for eating and weight issues clients include incorporating tips and techniques from the Health At Every Size (HAES) movement and Recovery TOTS (Tools of Twelve Step).

Following the ‘Delivering the benefits of digital healthcare’ the role of Transformation teams has become central to cutting costs whilst improving efficiency One of the reports key lessons was, “A transformation programme supported by technology is needed, not the other way round. This is the fundamental lesson that underpins everything else.” Winscribe and the Bloor Research team have come together to demonstrate how assessing a trust’s clinical correspondence processes against best practice, bench-marking & industry standard maturity model practices can highlight additional, significant recurrent savings.