Disinfection Protocols for Healthcare IT Equipment - Help Reduce HAIs and Safeguard Patients

HIMSS Media

With the surge in EMR usage, keyboards and PCs are used widely in clinical care settings. But unlike medical equipment and high-touch environmental surfaces, these IT devices are rarely subject to infection prevention standards. Studies have demonstrated that over 80% of these devices might have significant microbial contamination which may include nosocomial pathogens like vancomycin-resistant Enterococcus species (VRE). Coupled with low (40%) compliance with the CDC's guidelines on hand hygiene, these ubiquitous computers and keyboards can lead to cross-contamination of patients.
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Seton Medical Center Hays: Drug Classes and Common Side Effects.

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Securing IoT - Essential Steps in Ensuring Patient Safety

HIMSS Media

IoT has transformed healthcare in a significant way and is a game-changer for providers who embrace next-generation technology. Technologies that track patient data, improve healthcare operations, and provide remote and mobile patient monitoring help reduce costs and improve delivery of patient care. The variety and novelty of these devices introduces a range of cybersecurity concerns related to the Confidentiality-Integrity and Availability (CIA) triad that underpins HIPAA compliance, patient data protection, and overall information security. There are steps you can take, both before your medical devices get hacked and after it happens. Learn how to detect intruders and expel them quickly so that you can maintain your security posture and quality of patient care.
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Collaborating to Improve Health Beyond the Hospital

modern healthcare

After investing considerable effort in managing throughput, many hospitals and health systems today have created a more coordinated inpatient experience. But as hard as it is to create a harmonious environment within a hospital's walls, unifying patient care outside those walls is exponentially more difficult. NewYork-Presbyterian Hospital has adopted an innovative population health management strategy that is helping them build a better healthcare system outside the hospital, driving a transformational shift in patient care delivery.
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Predictions 2019: The Future Of Healthcare

Forrester

Healthcare organizations must develop raving fans to survive impending disruption from new entrants and additional market consolidation. New CX metrics, virtual care, and artificial intelligence (AI) will top healthcare investments for 2019. Join this webinar to learn why these capabilities will be imperative in the coming year for your organization.
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Making Your Call Center an Asset to Your Brand: Banner Health's Customer-Centric Approach

hcinnovationgroup

58% of todays healthcare consumers still prefer to book appointments over the phone, making their access center experience critical to the impression they build of your health system’s brand. However, access centers have not historically been at the forefront of marketing strategy, leading to missed opportunities to convert demand through an integrated and differentiated customer experience.
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