Ask the Healthcare Industry: Phishing is a Pain

Artificial intelligence—AI—is already making healthcare more efficient. It’s not about robots replacing nurses; it’s about rerouting the many daily aggravations that get in the way of patient care. How can you start using AI to your advantage? Join Girish Venkatachaliah, our VP of AI, Data Strategy, Analytics, and Machine Learning, for a interactive online discussion. He’ll guide us through 5 steps of getting started with AI, sharing real-life examples of how AI is saving millions of hours of work per year for athenahealth’s customers.

Being a licensed nursing professional sends the message to patients that you have been educated, trained and are competent in your practice. Unfortunately, in today's increasingly litigious society, claimants take the position that all bad outcomes are the result of professional negligence and target licensed professionals, their employers and insurance carriers as being in violation of the practice act, the standard of care and/or the criminal statutes. The allegations take the form of administrative complaints, lawsuits or prosecutions.

Improved care coordination pays off for clinicians on the ground since it improves communication and streamlines processes. But it can also play a major role in creating a more positive patient experience. Learn from experts in the field who've seen first-hand how their efforts at care coordination have led to better patient experience survey scores and outcomes. They'll offer an overview of replicable initiatives and the benchmarks to look for when crafting your own plans for better care coordination.

You're aware that engaging in improper conduct can result in not only losses to the practice, but also in personal liabilities. What to do? The stakes are even higher now because regulatory agencies are targeting billers and coders as well as providers in fraud and Stark law cases. Want to make sure your billing and coding practices are in the clear? We will discuss ethical conduct principles that billers and coders must follow. You'll hear common ethical scenarios and learn possible approaches for addressing each.