Infographic: The Power of the First Call in the Patient Experience

There are several distinct elements of a phone call that will determine a patient's experience, according to the Baird Group, which conducts mystery-shopping assessments via the phone. The Baird Group has collected data from thousands of mystery shopping phone calls to healthcare organizations throughout the country, and found the good, the bad and the downright ugly…

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Validic

Validic is the healthcare industry’s premier technology platform for convenient, easy access to digital health data

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The state of healthcare communications

Infographic | October 5, 2021

What are the trends, challenges, and predictions for the future of healthcare communications?Tofind out, we surveyedhundreds ofhealthcare professionals in July 2021fromhospitals and health systems nationwide and found three major takeaways: 1)Communication via unsecure or personalcommunication tools is a concern 2)Clinician burnout has increasedas a result ofthe COVID-19 pandemic.Improved communication could help address the risk 3)New communicationtechnologies are on the horizon. Download the infographic for more information and statistics on the three major takeawaysfrom the2021State of Healthcare Communications report.

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Health care trends report

Infographic | May 11, 2022

Allegion’s latest research examines the trends and challenges impacting today’s health care facilities, and how things have evolved during the past five years.

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PII Theft in Healthcare

Infographic | May 26, 2021

Healthcare organizations must do more to authenticate personnel accessing patient data to prevent personal identifiable information (PII) theft and other security breaches. They must improve their defenses by implementing strong multi-factor authentication solutions that adhere to modern security standards like FIDO 2.0.

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TOP HEALTHCARE TRENDS 2022

Infographic | January 21, 2022

Enhanced data capabilities, conversational AI, and interoperability enable connected care

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Climate & Health Infographic

Infographic | May 12, 2022

How does the health sector contribute to climate change

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8 Healthcare Trends for 2020 and Beyond

Infographic | February 5, 2020

What is the best way to identify your target market and pinpoint their pain points? Understand the industry changes impacting them most. In a recent webinar, Definitive Healthcare CEO Jason Krantz reviewed the 8 healthcare industry trends he believes will be most relevant this year—both for healthcare providers and those selling to them. This infographic captures Jason's observations:

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Validic

Validic is the healthcare industry’s premier technology platform for convenient, easy access to digital health data

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