How Consumers View the New Front Door to Healthcare

March 16, 2016

Oliver Wyman announced today the results of a new survey on consumers’ experiences with alternative sites of care, such as retail health clinics, urgent care centers, and telehealth. The report, entitled “The New Front Door to Healthcare is Here,” found that more consumers across all demographics are using these alternative sites of care, and many are having good experiences. The survey findings indicate that consumers will increasingly use alternative sites. As a result, Oliver Wyman projects at least $200 billion in current healthcare spend could flow to one or more of these alternative sites of care.

Spotlight

Comprehensive Pharmacy Services

Comprehensive Pharmacy Services (CPS) is the nation's largest provider of specialty pharmacy services to more than 450 hospital and integrated health-systems in the U.S. and its territories. Founded in 1971 and headquartered in Memphis, TN, the company employs over 1,900 pharmacy professionals. CPS services include pharmacy consulting, inpatient and outpatient pharmacy management, telepharmacy, 340B solutions and medication related transition of care services…

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