WellSky, a leading health and community care technology company, today announced the launch of WellSky Patient, a transformative patient engagement platform aimed at identifying patient health risks, avoiding complications, and improving outcomes through stronger transparency and communication between patients, families, and clinical care teams.
A patient’s willingness and ability to participate in their care plans, particularly between provider visits, can greatly influence whether they experience new health problems and subsequent use of costly, unplanned emergent care. With the WellSky Patient platform, patients stay connected to their care providers between visits through two-way communication, video-based telehealth, and guided condition management programs. At the same time, patient-generated data from health status submissions and remote monitoring creates a comprehensive view for clinicians to track a patient’s progression and identify needs for clinical intervention.
“It is critical that our care team members have a complete picture of the patient’s condition and are given the insights necessary to engage most appropriately with the right resources at the right time,” said Dr. Bethany Snider, chief medical officer at Hosparus Health. “The capabilities WellSky is bringing to the table help give us the visibility we need to customize care to the individual, while also ensuring the patient’s family members and other caregivers are full participants in the care journey.”
When patients are given convenient and practical tools to help them take an active role in their own care and well-being, satisfaction is higher, complications are fewer, and outcomes are better. By focusing on the home as the center of patient engagement, healthcare organizations can gain new insights into patient behaviors and conditions, enabling them to adjust the plan of care, control costs, and positively influence outcomes to the benefit of the person and the healthcare organization alike.
“Patient engagement technology has historically focused on completing tasks related to a care episode, such as scheduling an appointment, completing an intake form, or viewing a lab result,” said Tim Ashe, chief clinical officer at WellSky. “That paradigm must shift toward the person, with a focus on how to best guide them through the care journey while surveying and managing their condition virtually. The innovation WellSky has developed to bring this strategy to life will be of great value to our clients, their care team members, and their patients.”
By putting the person at the center of their own care, healthcare organizations can offer unique and differentiated care experiences while gaining unprecedented insights into when – and how – specific interventions can optimize outcomes for patients and ultimately ensure success in models of value-based care.
WellSky is one of America’s largest and most innovative healthcare technology companies leading the movement for intelligent, coordinated care. Our proven software, analytics, and services power better outcomes and lower costs for stakeholders across the health and community care continuum. In today’s value-based care environment, WellSky helps providers, payers, health systems, and community organizations scale processes, improve collaboration for growth, harness the power of data analytics, and achieve better outcomes by further connecting clinical and social care. WellSky serves more than 20,000 client sites — including the largest hospital systems, blood banks, cell therapy labs, home health and hospice franchises, post-acute providers, government agencies, and human services organizations. Informed by more than 40 years of providing software and expertise, WellSky anticipates clients’ needs and innovates relentlessly to build healthy, thriving communities.