Health Technology, AI

Weave Launches AI-Driven Email Marketing Tool for Healthcare Providers

Weave Launches AI-Driven Email

Weave a leading all-in-one customer experience platform for small and medium-sized healthcare businesses, today announced the launch of Email Assistant, its second AI-driven engagement product.

Now available to its 27,000+ customers, Weave's AI-driven Email Assistant provides an innovative way for healthcare providers to communicate and connect with their patients and clients. By simply inputting the themes that need to be covered in the email, Weave Email Assistant will generate the email text in a matter of seconds, which can then be edited before sending. This tool allows healthcare providers to quickly create, personalize, and automate email marketing campaigns, resulting in improved patient engagement and retention, a higher patient growth rate, and increased awareness of services offered by a practice.

“With digital marketing becoming an essential part of running a healthcare business, it’s important to provide simple and effective AI-driven solutions to our customers,” said Branden Neish, Chief Product & Technology Officer at Weave. “With Email Assistant, we reduce both the time requirement and anxiety often associated with creating an email marketing campaign. By harnessing the power of AI, we aim to empower healthcare providers to deliver exceptional patient experiences that drive patient loyalty and business growth.”

Email marketing is an essential and often overlooked marketing avenue. According to one study, email marketing generates, on average, $36 of new business for every $1 spent, and 59% of consumers say that email marketing campaigns influence their purchasing decisions.

About Weave

Weave is a leading all-in-one customer experience platform for small- and medium-sized healthcare businesses. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform how local businesses attract, communicate with and engage customers to grow their business. Weave has set the bar for Utah startup achievement & work culture. In the past year, Weave has been named a G2 leader in Patient Engagement, Optometry, Dental Practice Management and Patient Relationship Management software.

Spotlight

Spotlight

Related News

Health Technology, AI

Atrium Health's AI Solution Improves Documentation of Most Physicians

Atrium Health's | October 11, 2023

The collaboration between Atrium Health and Nuance in introducing this solution was presented at the 2023 HLTH Conference held in Las Vegas. Atrium Health clinicians strongly support DAX, with 92% finding it easy to use, 85% valuing DAX Copilot access, 84% reporting better documentation, and 68% improving care delivery. Atrium Health excels in pediatrics, cancer, heart care, organ transplants, burn treatments, and specialized musculoskeletal programs while leading in virtual care and mobile medicine innovations. Atrium Health's clinical leaders have embraced a fundamental concept called the 'Best Place to Care.' As an integral component of this initiative, the company conducts comprehensive surveys among its healthcare providers to gain insights into enhancing their job satisfaction and mitigating the risk of burnout. The company has achieved the distinction of being a pioneering health system in implementing an AI tool known as Nuance Dragon Ambient eXperience Copilot (DAX Copilot), specifically designed to streamline the generation of clinical documentation during patient consultations. This innovative technology is pivotal in liberating healthcare practitioners from administrative tasks, allowing them to direct their undivided attention toward delivering personalized, high-quality patient care. It also enhances the overall efficiency of clinical processes and mitigates the workload associated with administrative responsibilities, which often contribute to healthcare provider burnout. Dr. Matthew Anderson, Senior Vice President and Medical Director of Virtual Health for Advocate Health and Atrium Health's Senior Medical Director for Primary Care, stated, "In addition to providing high-quality patient experiences and elevating clinical efficiency, supporting clinician satisfaction and retention by enabling physicians and nurses to work at the top of their licensure is one of our top organizational priorities." He further added, DAX Copilot is enabling a better clinician experience. Most of our surveyed users are reporting a positive impact on their day-to-day schedule, being able to increase the number of patients they are able to see and even spending more time with them. This type of scale and satisfaction is critical in the advancement of healthcare. [Source – Cision PR Newswire] Atrium Health has utilized DAX Copilot among its primary care physicians, with extensive deployment plans encompassing its operational domain. This innovative solution empowers clinicians to swiftly and securely generate preliminary clinical summaries in mere seconds, derived from in-person examinations or telehealth interactions, enabling immediate review and finalization within the Electronic Health Record (EHR) system. Notably, Atrium Health's physicians have already communicated substantial time savings of up to 40 minutes per day attributed to the adoption of this advanced documentation assistant. DAX Copilot, an evolution of Dragon's ambient technology used by thousands of clinicians, has delivered significant benefits: a 70% reduction in burnout, 50% less time on documentation, saving seven minutes per patient encounter, and adding an average of five appointments per clinic day. It's a user-friendly gateway for healthcare organizations to embrace advanced AI-driven clinical documentation, building upon their Nuance Dragon Medical platform investments with over 550,000 users. In a private preview of DAX Copilot, clinicians reported improved work-life balance, higher job satisfaction, more engaging patient interactions, and reduced burnout.

Read More

Healthcare Analytics

GE HealthCare Releases Sustainability Report, Shares Future Goals

GE HealthCare | September 25, 2023

First Sustainability Report since January 2023 showcases the company’s commitment to creating a world with no healthcare limits Report shows reduced operational Scope 1 and 2 greenhouse gas emissions by 27% since 2019 Strong leadership focus on sustainability efforts and ESG with a cross-functional ESP GE HealthCare has released its inaugural Sustainability Report, marking its commitment to environmental, social, and governance (ESG) practices since becoming an independent company in January 2023. The report highlights the reduction of operational Scope 1 and 2 greenhouse gas emissions by 27% since 2019 and outlines the company's dedication to ESG principles and sustainability. GE HealthCare recognizes the importance of sustainability and corporate responsibility in the healthcare industry. The report reflects the company's dedication to creating a world where healthcare knows no limits and its commitment to environmental and social impact. ESG Program Leader at GE HealthCare, Kelvin Sanborn, stated, GE HealthCare recognizes the global significance of fulfilling our purpose and delivering on our objectives and is pleased to have reduced our operational GHG emissions by 27% versus our 2019 baseline. With our broad ESG strategy and priorities in mind, we are carrying out a climate risk assessment that will inform our climate transition plan, and developing a net zero roadmap for Scope 1, 2, and 3 GHG emissions. [Source: Business Wire] Key Highlights from the Company's Inaugural Sustainability Report: Environmental Impact Since 2019, reduced GHG emissions by 27% with goals of 50% reduction by 2030 and net zero by 2050 Registered with Science Based Targets Initiative Committed to decarbonizing the healthcare sector Social Impact Established cultural operating principles Planned GE Healthcare Foundation for philanthropy Appointed chief diversity, equity, and inclusion officer Governance and Accountability Strong corporate governance as a stand-alone public company Relaunched Code of Conduct with high employee engagement Joined UN Global Compact to support sustainable development goals GE HealthCare conducted an ESG materiality assessment, defining five key focus areas for its sustainability strategy. These include expanding healthcare access, fostering diversity and inclusion, reducing greenhouse gas emissions, promoting the circular economy, and enhancing patient data cybersecurity. The report outlines the company's long-term ESG objectives and progress toward previous goals. It is preparing to release an updated task force on climate-related financial disclosures (TCFD) report once its climate risk assessment is finalized. Furthermore, the company has scheduled a materiality assessment update for 2024. In parallel, GE HealthCare is exploring the expansion of Reporting Standards for its ESG disclosures and evaluating how its objectives align with the United Nations Sustainable Development Goals (UN SDGs). After conducting an ESG materiality assessment before its spin-off, the company has pinpointed five vital areas for its sustainability strategy. These priorities, underscored by the company's core innovation, product quality, and integrity principles, encompass the following: Expanding global healthcare access by ensuring underserved populations have better healthcare opportunities; promoting a culture of inclusion and diversity; mitigating its climate impact through concerted efforts; facilitating equipment and prioritizing patient data security and cybersecurity by adhering to standardized data privacy and security practices based on global regulations such as the EU GDPR.

Read More

Healthtech Security, Digital Healthcare

CommonSpirit Health Sets Up National Value-Based Care Organization

CommonSpirit Health | September 22, 2023

Population Health Services Organization strives to enhance access to equitable healthcare, elevate quality, reduce costs, and benefit millions of patients. Half of CommonSpirit's value-based providers are external, paving the way for PHSO's network expansion. PHSO leverages CommonSpirit's value-based healthcare expertise, including successful risk-bearing organizations and ten accountable care organizations covering over 2.6 million lives. CommonSpirit Health has unveiled a nationwide value-based services platform named Population Health Services Organization (PHSO). This initiative primarily aims to enhance access to equitable healthcare, elevate care quality and outcomes, and reduce the overall cost of healthcare delivery. PHSO will deliver various services, including advanced population health analytics, network administration, care coordination, data management and analytics, technological infrastructure support, reporting, and additional support to empower healthcare providers and provider networks to excel in value-based care. Wright Lassiter III, CEO of CommonSpirit Health, stated, The PHSO is a natural extension of our mission and longstanding commitment to providing high-quality, equitable care and addressing social determinants of health. [Source – Business Wire] He added that by harnessing CommonSpirit's national scale and expertise in value-based care, the company's goal is to elevate the standard of healthcare in the United States and assist providers in succeeding in value-based care within diverse community-based health system environments. CommonSpirit Health extends its services to urban and rural communities across 24 states, establishing itself as one of the United States' most prominent providers of Medicare and Medicaid services. Consequently, its PHSO will cater to an even more diverse payer portfolio. Thomas McGinn, MD, MPH, Executive Vice President, Physician Enterprise at CommonSpirit Health, highlighted the organization's unique advantage in serving diverse communities encompassing Medicaid, Medicare, and commercial insurance, making their data more representative of the American population compared to models primarily focused on commercial insurance. He added that CommonSpirit's presence in 24 states provides them with the data, tools, and access to a broad patient demographic, allowing them to tackle crucial national health challenges that require their size, scale, and expertise. For example, they can utilize data insights to understand testing, referral, and treatment patterns, enabling interventions that reduce viral infections like Hepatitis C, disproportionately affecting vulnerable populations. Value-based care emphasizes the quality of healthcare over its quantity, promoting comprehensive and coordinated care to enhance health outcomes, quality, and equity. This model relies on contractual incentives for providers to achieve superior results, improve quality, enhance patient experiences, and curb healthcare expenses. Notably, the demand for such agreements is rising, exemplified by the company's goal to transition most Medicaid and all Medicare beneficiaries into value-based care relationships by 2030.

Read More