Essentia Health Selects Press Ganey as Patient Experience and Nursing Excellence Partner

pressganey | July 07, 2022 | Read time : 2 min

Essentia Health

Press Ganey, renowned leader in patient, member, employee and consumer experience across the healthcare ecosystem announced it has entered into a multi-year agreement to provide technology, counsel and additional knowledge resources to Essentia Health, an integrated healthcare system serving patients in Minnesota, Wisconsin and North Dakota. Effective July 1, Press Ganey will support Essentia Health through rapid patient experience transformation and nursing excellence across the health system’s 14 hospitals, 72 clinics and 12 care facilities.

“The best collaborations create something bigger than the sum of what each partner can create on their own, and I’m incredibly excited to see the great, industry-leading work that the Essentia Health and Press Ganey teams are going to do together,” said Lanie Dixon, Vice President of Patient Experience, Essentia Health. “Press Ganey’s unparalleled expertise in healthcare industry benchmarking, leading-edge technology and wealth of knowledge and resources will help us drive meaningful organizational change for our patients, physicians, and nurses, as Essentia continues its journey to Magnet Recognition® status.”

Press Ganey partners with 98% of hospitals recognized by the American Nurses’ Association’s Magnet program, which recognizes excellence in nursing.

Press Ganey will support Essentia Health through an integrated, multifaceted approach, including

  • Dynamic Surveying: Customizable, digital surveys tailored to patients’ unique experiences.
  • Narrative Dx: Artificial Intelligence (AI)-driven Natural Language Processing (NLP) to quickly and efficiently derive insights from patient feedback.
  • National Database of Nursing Quality Indicators® (NDNQI®): Press Ganey’s proprietary national database of 250+ nursing measures and quality indicators to get unit-level analysis to help improve patient outcomes.
  • Transparency: A technology platform that publishes authentic ratings and reviews from real patient experience surveys to provider profiles and directories, helping earn patient trust and driving appointment scheduling.
  • Reputation Management: A cutting-edge, purpose-built for healthcare tool that captures patient sentiment and comments from reviews and social media sites into one consolidated dashboard to enable fast responses to online feedback.

We’re thrilled to partner with and support an industry leader in Essentia Health as they track their end-to-end patient journey and improve nursing excellence system-wide. Our integrated technology platform will provide the award-winning Essentia team with the ability to monitor the connections between patient and consumer experience and high-quality care, so they can continue to serve their communities in profound ways.”

Dan Litwer, chief client officer, Press Ganey

About Press Ganey

Press Ganey invented the healthcare performance improvement movement over 35 years ago. Today it offers an integrated suite of solutions that address safety, clinical excellence, patient experience and workforce engagement. The company works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care.

About Essentia Health

Essentia Health is an integrated health system serving patients in Minnesota, Wisconsin, and North Dakota. Headquartered in Duluth, Minnesota, Essentia Health combines the strengths and talents of 14,100 employees, including more than 2,100 physicians and advanced practitioners, who serve our patients and communities through the mission of being called to make a healthy difference in people’s lives. The organization lives out its mission by having a patient-centered focus at 14 hospitals, 72 clinics, six long-term care facilities, three assisted living facilities, three independent living facilities, six ambulance services, 20 retail pharmacies, and one research institute.


Simplify Clinician Authentication Beyond the Door Remove the hassle and headache of password entry and resetting. Now you can secure your entire organization, document regulatory compliance and improve staff efficiency with the tap of your credential.


Simplify Clinician Authentication Beyond the Door Remove the hassle and headache of password entry and resetting. Now you can secure your entire organization, document regulatory compliance and improve staff efficiency with the tap of your credential.

Related News


Cumulus Neuroscience Lands Coveted iF Design and Red Dot Awards for Innovative At-Home EEG Device

Prnewswire | April 28, 2023

Cumulus Neuroscience a global digital health company, focused on advancing neuroscience clinical trials and patient care through improved data, has been named a 2023 iF Design Award and 2023 Red Dot recipient for the product design of its first-in-class EEG headset. A key component of the Cumulus Platform, the current version of the dry-sensor EEG headset was designed by PA Consulting as an elegant solution for obtaining clinical-grade data in remote settings to monitor and evaluate neurological activity. "We started Cumulus with the goal of uncovering insights that would lead to better treatment and diagnosis of neuropsychiatric and neurodegenerative conditions – and an essential part of that mission is an easy-to-use, reliable and sophisticated EEG Headset," said Brian Murphy, Founder and Chief Scientific Officer, Cumulus Neuroscience. "This recognition from iF Design and Red Dot is particularly gratifying because not only is the design beautifully crafted, but the headset also has the power to help improve the lives of millions of patients living with these debilitating conditions." The iF Design Award has come to symbolize the stamp of quality for excellent design. Additionally, the globally recognized Red Dot Award is presented to those who demonstrate quality design and dedication. "The importance of EEG-synced data in precision CNS drug development is growing, and thus the ability to capture real-world data in clinical trials reliably – especially from patients participating in those trials remotely, from their own homes – is critical for biopharma innovators seeking to accelerate their programs," said Aman Bhatti, MD, CEO, Cumulus Neuroscience. "These two awards are a testament to our team's dedication to developing patient-centered solutions that both enable the capture of high-quality data, and prioritize ease-of-use and comfort for patients and caregivers." The Cumulus Platform combines the EEG headset with an at-home neuro-assessment platform design, which can track the integrity and connectivity of brain networks. The headset synchronizes with tablet-based functional assessments for use in-clinic or unsupervised environments, allowing for increased ease-of-use for patients, caregivers and clinical teams. By enabling remote monitoring of patients across multiple domains of brain function, researchers conducting clinical trials are able to sample a broad spectrum of CNS domain measurements, in order to understand the effects of certain treatments on cognition, mood, memory, and language, in order to better match the right patient to the right therapy. Cumulus continues to advance its EEG Headset and data platform, providing major biopharma partners and collaborators with a suite of state-of-the-art tools to help advance the discovery and development of new medicines for neuropsychiatric and neurodegenerative conditions. About Cumulus Neuroscience With a mission to generate the data and insights required to accelerate diagnosis and management of central nervous system (CNS) disorders for millions of patients and caregivers around the world, Cumulus Neuroscience is advancing an AI-based, multi-domain digital biomarker platform to enable better, faster decision making in neurology and neuropsychiatry clinical trials and patient care. Designed for and with 10 of the world's leading pharma companies, the platform enables decentralised trials, and is already making a difference in the development of therapies for Alzheimer's Disease, depression and schizophrenia.

Read More


Jackson Healthcare to Acquire LRS Healthcare

Businesswire | May 10, 2023

Jackson Healthcare®, a family of highly specialized healthcare staffing, search and technology companies, and LRS Healthcare®, a leading provider of medical staffing, today announced that the companies have signed a definitive agreement by which Jackson Healthcare will acquire Omaha, Nebraska-based LRS Healthcare. LRS Healthcare connects nursing and allied healthcare professionals to facilities nationwide, helping people reach their true potential and healthcare employers provide the best patient care possible. The company, which is Joint Commission Healthcare Staffing Services certified, is the recipient of numerous ClearlyRated Best of Staffing honors, and in 2023 was named #1 on the Best Places to Work in Omaha list in the large business category. Jackson Healthcare is the parent organization of 16 highly specialized healthcare staffing, search and technology companies. Together, its family of companies help thousands of healthcare facilities across the country with their temporary and permanent workforce needs, delivering care when and where it’s needed and serving over 10 million patients each year. Jackson Healthcare is Great Place to Work certified and consistently named an employer of choice both nationally and regionally. “We are delighted to share the news about LRS Healthcare joining the Jackson Healthcare family of companies. LRS has a proven track record of success in the market, is led by an impressive management team and powered by talented professionals across the business,” said Shane Jackson, president of Jackson Healthcare. “As part of the Jackson Healthcare organization, LRS will continue to do what it has done best since its inception: serve customers and healthcare professionals with excellence.” Upon closing of the acquisition, LRS Healthcare will become an operating business within the Jackson Healthcare family of companies. It will continue to operate under its current brand from its existing headquarters in Omaha, Nebraska under the leadership of its current president, Jeff Beckmann, executive management team and staff of nearly 500 employees. “In selecting an organization for LRS Healthcare to join, the most important thing to me was to find a partner that would treat our employees, customers and healthcare professionals with the utmost care,” added Steve Lawrence, founder and CEO of LRS Healthcare. “With Jackson Healthcare, I am confident my work family and those we serve in the market will be in excellent hands.” “We are excited about this combination, which is filled with great opportunities for LRS employees and for the business to continue its growth journey. The alignment of the two organizations from a mission, values and culture perspective make this especially powerful,” noted Scott L’Heureux, group president of nurse and allied health within the Jackson Healthcare family of companies. “We look forward to LRS’ continued success as it delivers quality care to even more patients and positively impacts even more communities.” About Jackson Healthcare Jackson Healthcare® is a family of highly specialized healthcare staffing, search and technology companies. With a mission to improve the delivery of patient care and the lives of everyone it touches, it helps healthcare facilities across the country serve more than 10 million patients each year. Backed by over 2,000 associates and more than 15,000 clinician providers covering all 50 states, Jackson Healthcare is one of the largest U.S. healthcare staffing companies with more than $2 billion in annual revenue. In addition to being Great Place to Work certified, it is consistently named an employer of choice, having been nationally recognized as a best workplace in healthcare, a best workplace for women and a best workplace for millennials, as well as being named among the healthiest employers.

Read More


The Garage Enables Health Systems to Access Population Health Platform

The Garage In | March 14, 2023

In a statement released on March 13, 2023, The Garage declared its intention to expand the reach of its population health management platform, Bridge, to independent hospitals and health systems. This initiative aims to facilitate the shift from fee-for-service to value-based care and tackle the challenges prevalent in the healthcare sector. It primarily supports small to midsize hospitals, health systems, affiliated practices, and clinicians. The Garage is set to implement its digital-first and data-first approach, enabling these organizations to enhance care quality, efficiency, and the patient experience, ultimately leading to shared savings. By leveraging Bridge's capabilities, health systems and hospitals will be able to improve their ability to deliver value-based care and achieve better health outcomes for patients. With the Bridge platform suite of adaptable applications for utilization management, risk network management, referral and leakage control, and more patient engagement, healthcare systems and community providers can implement a value-based care strategy in different dynamic care settings. Bridge, the industry's prominent population health management platform, is EHR-agnostic, allowing it to integrate seamlessly with any electronic health record system. It aggregates and normalizes payer, clinical, health information exchange (HIE), social determinants of health (SDOH), and other data available for customers, providing a unified view accessible by any user. With Bridge, customers can dynamically filter data based on regions, payers, and other lines of business. Joe Taylor, Executive Director of Community Care Collaborative of PA/NJ, stated, "Value-based care is a transformative change for our Industry." He added, "Our continued partnership with the Garage allows us to deploy technology that reduces the friction in coordinating care, improves quality and efficiency which benefits our patients and communities." (Source – Business Wire) Bridge's inbuilt network management capabilities enable healthcare facilities to retrieve patient information from other institutions. When it comes to patient management, Bridge provides comprehensive services that accommodate both real-time and asynchronous interactions. By doing so, fewer trips to the doctor will be required. About The Garage In The Garage, based in Orlando (Florida), is a population health management technology firm on a mission to enhance healthcare outcomes across the country, one area at a time. The company has over 140 healthcare groups and 19,500 healthcare practitioners in 34 states as partners. Nevertheless, The Garage's Bridge collaborative population health management platform has changed the lives of more than 15 million people.

Read More