DIGITAL HEALTHCARE, MEDICAL DEVICES
Elation Health | February 17, 2023
On February 16, 2023, Elation Health, a primary care technology company, announced the strategic acquisition of Lightning MD, a cloud-based medical billing and payer connectivity. The acquisition helps Elation's expansion as the industry's first all-in-one primary care technology solution.
Elation is improving physician and patient care by integrating its clinical-first HER and Best in KLAS integrated virtual care platform with its modern software for medical billing and revenue management. The company will also support practices integrated with over 20 Elation API-connected practice management and billing solutions.
Lightning MD was founded in 2017 by registered nurses Brian Esser and Kelly Schoenfeld as a user-focused billing solution for independent medical practices. Users have referred to Lightning MD as a 'game changer' with high ratings for its customer service, responsive technology, ability to add features quickly, and constant improvements to the platform. The Palm Desert, California-based company joined Elation Health's rapidly expanding ecosystem of partners in 2022.
Strong physician-patient relationships, fostered over time, are necessary for providing high-quality, effective primary care. Practitioners require a considerate and innovative EHR platform that assists their practice of medicine rather than disrupting it. The award-winning, clinical-first design, intuitive charting, and streamlined integrations of Elation's point-of-care workflows make them ideal for high-value primary care.
Elation's robust developer platform and API, which responds to over one million daily calls, facilitate tech-enabled organizations to integrate with Elation's strategic partners and develop custom solutions. The Lightning MD technology will supplement the Elation Health core clinical data platform to support seamless billing and payer connectivity for Elation clients. The beta version of Elation's all-in-one solution will be available to existing small practice customers in the summer of 2023 and to everyone later this year.
About Elation Health
San-Francisco based Elation Health is a reliable technology platform for primary care. Since 2010, the company has provided clinical-first solutions built on a collaborative EHR platform to assist practices in initiating, expanding, communicating, and achieving success in providing patients with the highest quality personalized care. In addition, it helps primary care clinicians preserve the art of medicine and thrive in an ever-changing healthcare environment. Today, Elation Health serves 24,000 clinicians who provide care for over 12 million Americans, which include thousands of small independent practices and leading digital health innovators.
FUTURE OF HEALTHCARE, MEDICAL DEVICES
Whakarongorau Aotearoa | March 13, 2023
NICE recently announced that Whakarongorau Aotearoa - New Zealand Telehealth Services has implemented its CXone cloud-native platform to modernize contact center operations as well as to provide seamless customer experiences in an effort to enhance the health of the general public in New Zealand.
Whakarongorau Aotearoa, a social enterprise owned by ProCare and Pegasus Health, manages the government-funded National Telehealth Services Contract. The institution oversees national telehealth services via seven digital channels and various contact centers, ensuring public access to high-quality healthcare.
Whakarongorau Aotearoa chose NICE and Converged Communication Network Applications (CCNA) to move its contact center environment to a mature, cloud-based, more scalable, and flexible solution to meet changing business needs. This will help it take advantage of strategic opportunities and meet transforming community needs digitally.
Whakarongorau Aotearoa can meet New Zealand's National Telehealth Services' immediate needs and reporting needs with the help of NICE CXone. CXone's reporting capabilities provide granular insights for streamlined operations while supporting expansion to new channels and better serving the public.
Mike Mulvaney, Director of Technology Services, Whakarongorau Aotearoa – New Zealand Telehealth Services, stated, "The health of the New Zealand public is of the utmost concern for Whakarongorau Aotearoa. NICE CXone enables us to rapidly respond to changing public health events, seamlessly scale the supporting workforce as needed without disruption to service users and will empower us to provide better service to reach even more New Zealanders."
(Source – Business Wire)
Darren Rushworth, President of NICE International, added, "CXone will provide Whakarongorau Aotearoa the ability to seamlessly move into its next phase of maturity and grow with the organization as it continues to evolve. CXone will allow them to support New Zealanders effectively and create exceptional customer experiences."
(Source – Business Wire)
About Whakarongorau Aotearoa
Whakarongorau Aotearoa is a social enterprise jointly owned by ProCare and Pegasus Health. It oversees the management of New Zealand's Government-funded national telehealth services, which are available to the public free of charge around the clock via seven digital channels. The services provided by Whakarongorau Aotearoa include General Practice After Hours services and those covered under the National Telehealth Services Contract with the New Zealand government, which has been in effect since 2015.
HEALTH TECHNOLOGY, FUTURE OF HEALTHCARE
VitalHub Corp. | January 17, 2023
On January 16, 2023, VitalHub Corp. announced its subsidiary's licensing agreement with East Sussex Healthcare NHS Trust.
The subsidiary, Intouch with Health, has licensed its Patient Journey Platform to East Sussex Healthcare, extending the existing relationship between the two companies.
East Sussex Healthcare NHS Trust provides acute hospital and community health services to the 525,000 residents of East Sussex and surrounding areas. Most of the Trust's services are provided by two district general hospitals, Eastbourne DGH and Conquest Hospital, which both have 24-hour emergency departments and provide care around the clock. Community teams from the Trust also offer patient care in-home and from several clinics and GP surgeries in East Sussex.
East Sussex Healthcare has been a customer of VitalHub subsidiary (Jayex) since 2016, using its 'Enlighten' check-in solutions. By embracing Intouch's Patient Journey Platform, in particular its Intouch Flow Manager, Check-In, and Mobile App solutions, the Trust has chosen to strengthen and broaden its partnership with the company. These tools will help the Trust witness better patient care journeys, improve efficiency and patient satisfaction in care delivery, and enhance resource utilization and operational efficiency.
The Patient Journey Platform facilitates NHS Trusts and other healthcare providers to efficiently manage entire patient workflows and enhance flow in outpatient care. The platform processes around 56% of all NHS outpatient attendances annually, handling 55 million outpatient appointments using real-time data and integrated blended pathways to optimize patient flow and assist in more effective patient care.
Dan Matlow, CEO of VitalHub Corp., said, "We are pleased to see yet another existing legacy client extend and expand their relationship with VitalHub." He adds, "Our strategic approach to M&A has been predicated on the synergies of our collective product offerings, and our ability to cross-sell and promote organic growth among our install base. This contract provides further ratification of this thesis and of the market demand for our products and services. We look forward to continuing to execute against our growth strategy, offering best-in-class solutions to our customers."
(Source – GlobeNewswire)
About VitalHub Corp.
Toronto-based VitalHub offers technology to health and human services providers, such as hospitals, regional health authorities, long-term care, home health, mental health, and community and social services. Its solutions include electronic health records (EHR), care coordination, case management, operational visibility, patient flow, and DOCit mobile applications. The company aims to optimize outcomes and simplify the patient experience through its software solutions.