Omega Healthcare | October 13, 2023
Omega Healthcare Launches Omega Digital Platform (ODP): Advanced technology-driven solutions designed to ease administrative burdens and improve financial performance for healthcare organizations.
Leveraging artificial intelligence, robotic process automation, machine learning, bots, and natural language processing, ODP enhances efficiency and accuracy in revenue cycle functions.
Achievements include over 95 percent accuracy in coding, a 30 percent decrease in accounts receivable days, a 10-20 percent improvement in collections, and a significant reduction in denial rates.
Omega Healthcare has launched its Omega Digital Platform (ODP), featuring advanced technology-driven solutions to alleviate healthcare organizations' administrative burdens and enhance their financial performance. Leveraging its expertise in domains such as artificial intelligence, robotic process automation, machine learning, bots, and natural language processing, Omega Healthcare's innovative solutions are designed to boost efficiency and accuracy within critical revenue cycle functions significantly.
By minimizing the need for extensive human intervention, clients can reallocate resources, elevate employee and patient satisfaction, and drive improved financial outcomes. Omega Healthcare, renowned for its partnership with provider organizations across the United States, empowers them to attain impressive results, including a reduction in coding costs with an accuracy rate exceeding 95 percent, a substantial 30 percent decrease in accounts receivable (A/R) days, a notable 10-20 percent improvement in collections, and a significant drop in denial rates.
The PREDICT workflow engine, an integral part of the ODP, harnesses AI-driven solutions, incorporating advanced proprietary algorithms and comprehensive datasets. PREDICT equips clients to proactively address issues, averting potential challenges through its predictive capabilities, preventive measures, and intelligent task prioritization.
Additionally, implementing an automated digital workforce through Robotic Process Automation (RPA) streamlines client operations, reducing the burden of repetitive tasks while enhancing precision. This optimization improves efficiency and liberates staff and healthcare providers to dedicate their efforts to more strategic responsibilities and direct patient engagement.
The Omega Digital Platform (ODP) offers comprehensive Revenue Cycle Management Solutions that encompass Patient Access, Mid-Revenue Cycle, and Business Office functions, providing clients with the means to mitigate revenue leakage. In today's healthcare landscape, where denials and compliance regulations can pose substantial financial challenges, effective revenue cycle management (RCM) is paramount. With its cutting-edge claims management system and purpose-built technologies, Omega Healthcare equips organizations to optimize their revenue cycles. Whether supplementing existing processes or overseeing the entire revenue cycle, Omega Healthcare's solutions help prevent denials, enhance coding quality and compliance, and bolster cash flow.
This significant development was unveiled at the American Health Information Management Association 2023 Annual Conference. Omega Healthcare is actively participating at AHIMA23 (Booth 311) and is co-presenting its successful utilization of technology in collaboration with physicians at a prominent regional hospital to enhance coding compliance and financial outcomes. This reflects Omega Healthcare's ongoing commitment to advancing healthcare operations and financial success.
Health Technology, Digital Healthcare
Geisinger | September 13, 2023
Collaborating with Best Buy's Geek Squad ensures faster care, better adherence, and superior outcomes for chronic care patients.
In 2021, Geisinger launched ConnectedCare365, enrolling over 1,100 patients in remote monitoring for various chronic conditions via Best Buy Health's Current Health platform.
In July 2022, Best Buy Health and Geisinger began a program with Geek Squad Agents to deliver and activate remote care management devices.
Best Buy Health and Geisinger have announced their commitment to expand their collaborative efforts to enhance the quality of care for a broader patient population within the Geisinger network. This expansion builds upon their successful delivery of in-home care to patients with chronic conditions through Geek Squad.
This initiative currently encompasses 300 Geisinger patients. During their home visits, these agents critically educate patients about the technology integral to their care plan. They offer detailed explanations about the devices, instruct patients on proper usage, and ensure seamless data transmission to the patient's care team. Additionally, agents are available to help with troubleshooting as needed, and they oversee the collection and processing of all devices after a patient leaves the program, following the care team's instructions.
The program has achieved a remarkable 50% reduction in the time it takes for a patient to go from admission into the chronic care at-home program to the completion of device setup. This pivotal shift has seen the period shrink from an average of 96 hours to just 48 hours. Furthermore, patients' adherence to their care plans has improved by a commendable 19%, evident in their consistent use of remote technology equipment. Additionally, there has been an 18% decline in reported technical issues, and when replacements were necessary, Geek Squad agents swiftly provided new devices within 24 hours of receiving reports.
These exceptional results have garnered positive patient feedback, with a net promoter score of 89 when asked about their experience with Geek Squad's home visits for chronic care program setup.
Deborah Di Sanzo, President of Best Buy Health, stated,
The results of our program show that when we combine what Best Buy is known for—technology support and expertise—with Geisinger's best-in-class care teams and network of clinics and hospitals, we can make a meaningful difference in the patient and caregiver experience.
[Source: Business Wire]
Additionally, she emphasized Geisinger's outstanding performance on this initiative. She expressed strong enthusiasm for expanding these capabilities nationwide, in alignment with Best Buy Health's mission to promote accessible at-home care for everyone.
Karen Murphy, EVP, Chief Innovation Officer and Founding Director of the Steele Institute for Health Innovation at Geisinger, emphasized the dynamic changes in healthcare. She highlighted the organization's heightened dedication to bringing care closer to patients and members while striving to establish higher care quality standards. The collaboration with Best Buy Health has enabled Geisinger to reshape the healthcare experience, ushering in positive transformations in care delivery and reception.
Best Buy aims to enhance lives through technology by providing customers with expert guidance, a diverse product range, and comprehensive in-store and online services. Meanwhile, Geisinger dedicates itself to simplifying the journey to improved health for its extensive community of over one million individuals.
Business Wire | September 29, 2023
Barbara Buttchen has been named National Caregiver of the Year by Maxim Healthcare Services (Maxim), a national provider of home healthcare, personal and behavioral care. Buttchen, a nurse in Maxim’s Madison, Wisconsin office was presented with the John “Doc” Langley National Caregiver of the Year award alongside colleagues and fellow nominees during a ceremony in Baltimore, Maryland on September 19.
“Barbara makes such a difference in the lives of her patients and their families every day,”
said Maxim’s Chief Executive Officer, Jarrod DePriest.
We deeply admire Barbara’s dedication to providing quality compassionate in-home care and we are thrilled to present her with this much-deserved recognition.
[Source – Business Wire]
Selected by a panel of judges for her impactful contributions to the home healthcare community, Buttchen has worked as a nurse for more than 50 years. Described by her colleagues as one of the most selfless, caring, kind, and hard-working individuals, Buttchen prioritizes others’ well-being more than her own. She currently lives with lymphoma but keeps a positive attitude and is always looking for ways to serve others. She extends caregiving to her personal life with activities such as delivering Meals on Wheels to individuals in need, providing care to a friend that has Alzheimer's, and also lending her expertise to a friend’s husband that is wheelchair bound while they travel, so that the vacation can be safe and enjoyable.
During the ceremony Barbara shared, “I wanted to be like Florence Nightingale. That’s how I want to be known and live my life. Before I lay my head down on the pillow, I want to make rounds one more time, with the lantern, to see if there’s someone that needs my care. Thank you so much for this honor.”
Maxim’s Caregiver of the Year Award Program, which is celebrated annually, recognizes the nurses, home healthcare aides and behavioral direct care workers who all play a vital role in providing compassionate, holistic care for patients who are both medically fragile and who require behavioral and community support. Learn more about Buttchen’s story, here.
In addition to honoring Buttchen, Maxim also celebrates another significant milestone this year – providing 35 years of compassionate, holistic home healthcare for patients. DePriest, who has been with Maxim since 1998 and first started with the company as a healthcare recruiter, lauds the Maxim team for this accomplishment.
“The healthcare industry has continued to rapidly grow and evolve, and likewise so has Maxim,” said DePriest. “As a mission-driven company, we are passionate about our work and improving the lives of our patients, their families and the communities we serve nationwide. I want to thank our exceptional team for their commitment and service, and to our patients and their families that have welcomed us into their homes.”