Cedar | December 03, 2021
Cedar, a market-leading healthcare financial technology platform, today announced a partnership with athenahealth, Inc. through the company's Marketplace program. As part of the athenahealth® Marketplace, Cedar Pay is now available to athenahealth's growing network of healthcare providers, enabling them to help patients more effectively navigate their post-care financial journey through personalized, consumer-friendly experiences.
At the core of Cedar Pay, Cedar's post-visit patient engagement and payment platform, is a personalization engine powered by insights from interactions with over 10 million patients. Through focused consumer testing, constant optimization and machine learning, Cedar Pay delivers the right communications and interventions at the right moments along the patient journey to drive action.
"We know from experience that a digital-first, personalized financial experience benefits both patients and providers. We are lucky to already work with athenahealth clients, including Summit Health and Westmed Medical Group, and have seen great results through our partnerships. With our inclusion in the athenahealth Marketplace, we'll be able to help more providers reach their business objectives, guiding patients to financial clarity and bill resolution, without compromising patient loyalty or satisfaction."
Katie Jaxheimer Agarwal, vice president and head of Client Implementations at Cedar
Providers using Cedar Pay typically see a 30% lift in patient collections and 88% patient satisfaction, with 100% of clients citing they would purchase again, according to the 2020 KLAS Patient Financial Experience report.
athenahealth is a network-enabled, results-oriented software and services company that offers medical record, revenue cycle, patient engagement, and care coordination services for ambulatory and hospital clients nationwide. The company's vision is to build a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. As a Marketplace partner, Cedar joins a community of innovated, like-minded healthcare professionals who are looking to bring best-in-class solutions to the athenahealth provider base.
Cedar's mission is to empower us all to easily and affordably pursue the care we need. As the only complete solution to address the challenges consumers face when paying for healthcare, Cedar enables a better and more transparent financial experience. Since 2016, Cedar has provided a smarter, more efficient way for hospitals, health systems and medical groups to manage the patient payment ecosystem and create a personalized financial experience, while also dramatically improving billing operations.
About athenahealth Marketplace
The athenahealth Marketplace, the largest EHR app store, is where athenahealth customers find innovative healthcare IT solutions that extend athenahealth services and allow customers to create highly tailored user experiences. Customers use Marketplace partner solutions to boost practice efficiency, increase patient satisfaction, and engage patients in their own care. The Marketplace has more than 250 solutions across 60 categories that are seamlessly integrated with athenaOne, athenahealth's network-enabled platform through which the company offers medical records, revenue cycle, patient engagement, and care coordination service offerings.
IncludeHealth | December 02, 2021
The Christ Hospital Health Network is leading the digital evolution among their orthopedic patients by adopting IncludeHealth's MSK-OSTM—an innovative technology that makes specialized musculoskeletal (MSK) care accessible and convenient.
The partnership brings the well-known physical therapy services right inside a patient’s home. Now, The Christ Hospital team can pair already exceptional and coordinated in-person care with an at-home virtual PT solution to track and monitor patient progress in the pre and post-operative periods.
“We believe IncludeHealth’s MSK-OS is the most comprehensive platform to deliver consistent on-site and virtual physical therapy to orthopedic patients. In addition to providing real-time, one-on-one therapy sessions remotely at home, this system allows our therapists to monitor compliance through the camera technology and system alerts when patients are alone to ensure they are following their individualized care plan safely and correctly for proper progression. This technology ensures that we provide the highest quality rehabilitative care and preserves our patient-provider relationships well beyond the walls of the clinic.”
Patrick Murray, director of Rehabilitation Services at The Christ Hospital
The virtual PT option will be an added benefit for orthopedic patients through the Center of Excellence (COE) program that treats patients from across the country. The Christ Hospital Joint and Spine Center is one of the nation’s leading COE programs, providing comprehensive, evidence-based joint, spine, and heart care to regional and national employers. “MSK-OS makes it more convenient for patients to complete their physical therapy post-surgery,” said Brian Colley, executive director of MSK services. “Our partnership with IncludeHealth is another way The Christ Hospital Health Network looks to innovate care for all of our patients.” The hybrid care model will help those patients who face challenges receiving follow-up in-person care and provide long-term benefits to all COE orthopedic patients. This coordinated care journey with better at-home adherence to recommended physical therapy leads to superior long-term outcomes.
IncludeHealth’s MSK-OS platform enables personalized care plans to be built in the cloud and delivered directly to patients, with real-time body tracking provided on any device with a forward-facing camera (no additional software or hardware required). The easy-to-use, device-agnostic MSK-OS platform runs on any device a patient may have at home—such as phones, tablets, or computers—to allow patients to conveniently engage with their trusted Christ Hospital provider at any time, anywhere. In addition, given The Christ Hospital providers and patients can maintain their connection when the patient returns home, MSK-OS improves post-operative care by increasing plan adherence and ensuring care plan adjustments are made remotely when necessary.
Feedback from patients has been positive to date. “Following my surgery, I was given an opportunity to get additional physical therapy exercises through IncludeHealth. I completed each set of exercises twice a day in addition to my twice-weekly PT appointments. My therapist could log in to see my progress and add more exercises as I improved. Using MSK-OS truly helped to speed my post-surgical recovery.” Donna L, joint replacement patient at The Christ Hospital.
About The Christ Hospital Health Network
The Christ Hospital Health Network is an acute care hospital located in Mt. Auburn, with a remote hospital location in Liberty Township, five ambulatory outpatient centers, and dozens of offices conveniently located throughout the region. More than 1,300 talented physicians and more than 6,000 dedicated team members support the Network. Its mission is to improve the health of the community and to create patient value by providing exceptional outcomes and the finest experiences, all in an affordable way. The Network has been recognized by U.S. News & World Report—for the seventh consecutive year as the #1 hospital in Greater Cincinnati for cardiology and heart surgery—and awarded Healthgrades “America’s 50 Best Hospitals” for being in the top 1% in the nation for providing the highest clinical quality year after year. It is also a Press Ganey Guardian of Excellence Award recipient, which recognizes top-performing healthcare organizations that achieve the 95th percentile or above for performance in patient experience. The Christ Hospital is among a select number of hospitals in the nation to be awarded Magnet® recognition for nursing excellence. For more than 130 years, The Christ Hospital has provided compassionate care to those it serves.
IncludeHealth is a digital musculoskeletal health company delivering next-generation musculoskeletal care. The proprietary technology at IncludeHealth has been recognized with 28 international innovation and health awards and is utilized in orthopedics, neuroscience, pediatric care, senior care, government, and general wellness. To learn more about how IncludeHealth’s MSK-OS can improve access, engagement and adherence and position your COE to be a preferred provider.
Surgio | December 01, 2021
Surgio Health, a leading healthcare software platform targeting instrument tracking and optimization solutions, has partnered with DARVIS (Data Analytic Real-World Visual Intelligence System), a pioneer in the digitization of hospital logistics, hygiene, and process documentation through AI technology. Together, the two are diving into creating innovative instrument tracking and optimization solutions utilizing optical recognition and machine learning technology.
DARVIS is a productivity as a service platform (PaaS) that digitizes objects and processes through AI-powered computer vision technology, enabling it to provide real-time analysis of environments and situations. With the use of computer vision technology, healthcare providers can now easily track objects such as surgical instruments, no matter how small. This allows for tracking and optimization down to the instrument level without the need to individually tag each item.
Surgio Health is a software as a service platform (SaaS) that provides a fully integrated digital transformation of surgical asset management and optimization for the operating room (OR) and sterile processing department (SPD). With Surgio, facilities can easily locate surgical instruments, ensure proper sterilization steps are taken, coordinate with vendors for loaned and consigned instrument sets, and use interactive analytics to reduce costs and improve productivity.
Using DARVIS's computer vision technology, the two will be able to incorporate the use of AI tracking cameras with Surgio's innovative and in-depth tracking software. With the creation of this partnership, the OR and SPD will be able to manage and optimize their sterilization costs, staffing models, and case readiness.
"DARVIS is thrilled to join forces with Surgio to bring the next age of innovation to healthcare. Our Inventory Tracker platform adds visibility to Surgio's robust existing tracking software. The Inventory Tracker solution can track surgery kits and scopes throughout the equipment's entire lifecycle. This directly translates to immediate boosts in efficiency standards and cost savings." - Jan Schlueter, COO, DARVIS
"Surgio is very excited to partner with DARVIS for the development of transformative Artificial Intelligence through optical recognition and machine learning solutions. Together we will bring actionable data insights that provide real-time visibility and predictability of surgical equipment and staffing optimization to the OR and SPD departments."
Chris J. Stewart, CEO, Surgio Health
Instrument level tracking becomes even easier with machine learning. Eliminating the need to tag individual instruments makes implementation painless and cost-effective for any hospital system. Surgio and DARVIS will begin by tracking endoscopes, which are often one of the most challenging—and costly—instruments to track and sterilize effectively, with undetectable bioburden frequently remaining in tough-to-clean areas. Through DARVIS's visual tracking system, Surgio can ensure that these scopes are systematically sterilized properly, without additional work being placed on employees.
Together, DARVIS and Surgio want to eliminate patient safety risks and unnecessary processing costs related to sterilization, while simplifying process and workflow for hospitals and their staff. Currently, the two companies plan to release their first partnership solution in 2022.
Surgio Health is a surgical instrument management technology partner for healthcare facilities and medical device manufacturers. Surgio delivers an innovative suite of solutions that drive alignment between OR, sterile processing department (SPD), surgeons, and vendors to lower costs, mitigate risk, and improve efficiencies. Our surgical instrument tracking & optimization, vendor performance management, and manufacturer & distributor asset management solutions follow HIPAA guidelines and are EHR/ERP integrated. Founded in 2015, the company is based in Scottsdale, Arizona.
DARVIS (Data Analytic Real-World Visual Intelligence System) is a pioneer in the digitization of hospital logistics, hygiene, and process documentation through AI technology. DARVIS solutions help transform hospitals and healthcare organizations into intelligent autonomous environments that enable healthcare professionals to deliver better and safer patient-centric care. Founded in 2015, the company is based in Nashville, Tennessee.