HEALTHTECH SECURITY, HEALTHCARE ANALYTICS
prnewswire | March 24, 2023
Ribbon Health a leader in healthcare provider data technology and management, announced the launch of new platform features that will increase access to care through provider scheduling. Enabled by partnerships with leading booking marketplaces, these new platform capabilities empower patients to easily search for providers that both fit their needs and are accepting new patients, and book appointments with those providers for high-quality care across primary, specialty, urgent, or mental health. Ribbon's platform offers real-time availability data from health systems and direct partner integrations, giving care providers, navigators, and health plans a single source of truth to guide consumers to the right care.
"Securing an appointment quickly" is the most important factor for having a positive healthcare experience, according to one-third of Americans surveyed in a recent report. Yet, there are a number of barriers inhibiting people from finding and booking high-quality care appointments when they need to most. Patients, providers, and care teams must navigate across multiple touchpoints, spend significant time and effort tracking down needed information, and contend with a growing physician shortage and a shrinking number of available therapists. All of these barriers lead to an average 26-day wait for an appointment in the best of circumstances, which could lead to worsening health, or patients opting out of care completely.
These barriers to care will be removed with Ribbon's new capabilities such as insight into which providers are accepting new patients, provider appointment availability, and booking links. With partner integrations across leading booking platforms, patients can attend a virtual or in-person appointment in as little as 48 hours; this is compared to the national average of two to three weeks, if not months. Patients will have seamless access to high-quality mental health, primary, specialty, and urgent care at the fraction of the cost of out-of-network or emergency services. For the first time, patients, providers, and care teams can use one central platform to find the right care using Ribbon's comprehensive provider directory data, accepted insurances, cost, and quality metrics to understand whether a provider is available, and then book an appointment.
"It shouldn't be harder to book care with a doctor than it is to book a flight or hotel," said Nate Maslak, Ribbon co-founder and CEO. "Unfortunately, that is still the case today. This launch is an important step in achieving our mission of accessible, affordable, and high-quality care for everyone. It will ensure patients can find the right doctor for their needs by allowing them to filter for availability and quickly book an appointment, rather than navigating through several websites or phone numbers each time and waiting weeks to months for care."
Ribbon's enhanced capabilities will help healthcare organizations decrease the administrative burden for care teams looking to direct patients to in-network providers. By improving the provider search experience with data on whether a provider is accepting new patients and has availability, teams can increase referral confidence.
"Making sure patients get to their referrals is critical for our business," said Jane Zhu, Director of Operations at Firefly Health, one of Ribbon's partners. "A big part of that is finding a provider who is not only a good clinical fit but is accepting new patients and available in the relevant time frame. Finding specialist availability is incredibly manual and time-consuming."
Ribbon Health continues to launch new capabilities with the ultimate goal of transforming the experience of finding a provider, and paving the way to accessible, affordable, and high-quality care for all. Additional new releases include a Digital Care Network to expand a "provider search" beyond brick and mortar with leading, lower cost, virtual care options, as well as Price Transparency to allow patients to see detailed cost estimates alongside provider quality indicators before a care decision is made.
About Ribbon Health
Ribbon Health partners with innovators to transform how healthcare decisions are made. Ribbon's data platform fuels healthcare enterprises with actionable provider information, including insurance coverage, prices, and performance. With Ribbon, healthcare enterprises can empower people to make the most informed decisions about their care by finding trusted and affordable providers.
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FUTURE OF HEALTHCARE, HEALTHCARE ANALYTICS
businesswire | March 23, 2023
WellSky, a leading health and community care technology company, announced a new partnership with VITAS Healthcare, the nation’s leading provider of end-of-life care. VITAS will leverage WellSky technology to streamline its operations, allowing clinicians to focus on high-quality patient care delivery. The two organizations also will collaborate to advance innovations within the WellSky Hospice & Palliative solution and to accelerate VITAS’ efforts to scale into new markets.
For over 40 years, VITAS has been a pioneer in the hospice movement, providing innovative, patient-centered hospice and palliative care across the country. The organization operates 50 hospice programs in 14 states and the District of Columbia, serving over 17,000 patients each day and employing 10,000 care professionals.
Fueled by a drive for innovation, this partnership will support VITAS in its efforts to serve even more patients in need of compassionate, high-quality end-of-life care. This transition to WellSky’s electronic health record (EHR) technology will eliminate the need for paper-based documentation and will help to improve operational efficiency for the organization.
“In selecting a technology partner, it was critical to find an organization that could help enable improved workflow and clinical coordination while streamlining burdensome administrative tasks for our team members,” said Nick Westfall, president and CEO at VITAS. “Achieving this goal will allow our clinicians more time at the bedside fulfilling their mission of delivering the highest quality of care for both our patients and their families. We are thrilled to have found that partner in WellSky and are confident that WellSky’s purpose-built technology will be a critical component in our effort to expand and evolve hospice care.”
The partnership between WellSky and VITAS will allow both organizations to serve a pivotal role in the advancement of hospice and palliative technology to deliver smarter, more connected and more data-driven care to communities in need.
“WellSky is honored to work with the nation’s leading provider of end-of-life care,” said WellSky CEO Bill Miller. “Through a deeply collaborative relationship with VITAS, we will innovate together to propel our leading hospice and palliative software and analytics solutions forward and support VITAS in providing the highest-quality care to patients and families when they need it most.”
The WellSky Hospice & Palliative solution recently was named the top performer in Hospice in the 2023 Best in KLAS Awards.
About WellSky®
WellSky is one of America’s largest and most innovative healthcare technology companies leading the movement for intelligent, coordinated care. Our proven software, analytics, and services power better outcomes and lower costs for stakeholders across the health and community care continuum. In today’s value-based care environment, WellSky helps providers, payers, health systems, and community organizations scale processes, improve collaboration for growth, harness the power of data analytics, and achieve better outcomes by further connecting clinical and social care. WellSky serves more than 20,000 client sites — including the largest hospital systems, blood banks, cell therapy labs, home health and hospice franchises, post-acute providers, government agencies, and human services organizations. Informed by more than 40 years of providing software and expertise, WellSky anticipates clients’ needs and innovates relentlessly to build healthy, thriving communities.
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AI, HEALTHCARE ANALYTICS
Henry Schein One | March 21, 2023
Henry Schein One, a joint venture of Henry Schein Inc. and Internet Brands, has reinforced their commitment to helping dental practices harness the power of Artificial Intelligence (AI) by fully integrating AI solutions into Dentrix Ascend, the Company’s cloud-based practice management software. These solutions include Dentrix® Ascend Detect AI powered and manufactured by VideaHealth, and Dentrix Ascend Voice, powered by Bola AI.
Both Dentrix Ascend Detect AI and Dentrix Ascend Voice offer powerful tools to help dental professionals improve case acceptance and elevate patient care through accurate diagnoses. Dentrix Ascend Detect AI is an AI-enabled X-ray analysis tool that provides real-time chairside insights to dentists and hygienists, and is powered by VideaHealth’s FDA-cleared computer-assisted detection (CADe) device. With this tool embedded directly into Dentrix, and now Dentrix Ascend, oral health professionals can seamlessly use AI in dental practices within their existing workflows. The software automatically analyzes and annotates images, enabling dental professionals to more quickly evaluate x-rays and provide more effective treatment recommendations to patients. As a result, dentists and hygienists can provide greater transparency to patients, improve trust and case acceptance, and elevate patient care.
Dentrix Ascend Voice has advanced AI technology that improves speed and efficiency for dentists and hygienists when completing Perio exams and clinical notes. By letting hygienists easily record results verbally, it can improve Perio exam productivity, treatment acceptance, and patient referrals, helping to improve profitability. For dentists and hygienists, Dentrix Ascend Voice saves valuable time by simplifying their data entry.
“We at Henry Schein One are committed to bringing AI solutions to dental practices that work naturally within their current workflow, so practitioners receive the powerful benefits without adding extra steps,” said Paul Hao, Chief Product Officer, Henry Schein One. “We’re excited to now bring our AI enabled X-ray analysis and voice recognition solutions to our Dentrix Ascend customers, and we’ll continue to invest in AI solutions that can help dentists provide the best possible patient care.”
About VideaHealth
VideaHealth is the dental AI platform trusted by the world's leading DSOs and dental clinicians. Rooted in AI research conducted at Harvard and MIT, VideaHealth’s FDA-cleared dental AI technology is clinically proven to improve diagnostic accuracy and treatment plans, enabling dentists to consistently deliver better patient care. Focused on driving clinical excellence, VideaHealth has the largest and most diverse data set in the market, which strengthens clinical decision-making abilities and patient relationships. Backed by leading venture capital firms Spark Capital, Zetta Venture Partners and Pillar VC, VideaHealth is headquartered in Boston.
About Bola AI
With Bola AI, the future of speech artificial intelligence (AI) is here. By harnessing the power of advanced technologies that work seamlessly, this platform can provide efficient, fully integrated, and accurate speech solutions for Perio Charting, Clinical Notes and more. With Bola AI, practices can empower themselves to create a smarter patient experience while improving operational efficiency and driving revenue. Get ready to revolutionize the way your practice operates with Bola AI. Bola AI is headquartered in Boston, MA.
About Henry Schein One
Henry Schein One, LLC, a joint venture between Henry Schein, Inc., and Internet Brands, aims to transform dentistry by ensuring practice success, improving patient experience, and increasing access to care. The company offers the only all-in-one suite of market-leading solutions for dental practices, including Dentrix®, Dentrix Ascend®, Dentrix® Enterprise, Jarvis Analytics™, TechCentral™, Sesame Communications, Lighthouse360®, Officite, and DentalPlans.com® as well as solutions offered through international companies, including Dentally, Software of Excellence, Logiciel Julie, InfoMed, axiUm, and LabNet, among others. With Henry Schein One’s suite of software solutions, dental practices and DSOs optimize profitability, ensure market-leading security, drive scalability and enhance clinical care. Headquartered in American Fork, Utah, the company’s software is used by more than 100,000 dental locations in the US and internationally.
About Henry Schein, Inc.
Henry Schein, Inc. is a solutions company for health care professionals powered by a network of people and technology. With more than 22,000 Team Schein Members worldwide, the Company's network of trusted advisors provides more than 1 million customers globally with more than 300 valued solutions that help improve operational success and clinical outcomes. Our Business, Clinical, Technology, and Supply Chain solutions help office-based dental and medical practitioners work more efficiently so they can provide quality care more effectively. These solutions also support dental laboratories, government and institutional health care clinics, as well as other alternate care sites.
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