CVS-Aetna Merger From the Eyes of Healthcare Consumers

DR. ERIC BRICKER | December 7, 2017

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CVS Health’s purchase of health insurance giant Aetna could have major implications for the health insurance industry. CVS could give discounts to Aetna members on their in-store purchases from over-the-counter medications to shampoo.

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Island Health - Vancouver Island Health Authority

Island Health is one of the largest employers on Vancouver Island with over 19,000 employees, 1,900 physician partners, and over 6,000 volunteers that give their time, skills and experience to our organization.

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Getting Ahead of Privacy and the CCPA – Healthcare Needs to Move Beyond HIPAA

Article | February 18, 2020

Privacy concerns are on the rise. Over the last couple of years, survey after survey have clearly shown a dramatic rise in overall consumer privacy awareness and concern – driven primarily by the never-ending litany of ongoing data breaches that make the news. The healthcare industry has been somewhat shielded from this, seemingly due to the trust that patients extend to their doctors and, by proxy, the organizations they work with. HITECH and HIPAA legislation have acted as a perceived layer of safety and protection. But healthcare is not immune from privacy issues. Most people aren’t even aware of the hundreds of data breaches of unsecured health information in the last 24 months which are being investigated by the U.S. Department of Health & Human Services Office for Civil Rights. In fact, research indicates that consumers still trust healthcare organizations with their data more so than many other industries.

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The Impact of COVID-19 on Health and Finance

Article | March 25, 2020

The new coronavirus has imminent and profound implications for health plans, benefit providers, health systems, and financial institutions. These constituents require a rapid strategic response as they brace for a landscape that is different from anything forecasts have offered to date. A digital workplace, interoperability, customer-centricity, and fraud prevention are just a few of the factors that will play a part in such a strategic response. Interoperability of disparate electronic medical records (EMR) systems is the promise and the bane of the healthcare industry. The fix is not quick or easy. But the current environment brings renewed purpose to those initiatives. Health plans and benefit providers have a pivotal role in managing public worries regarding testing and treatment for the new coronavirus as well as any underlying conditions that require medical treatment. While these organizations are likely to be in rapid-planning-and-response mode, member engagement must be part of that rapid planning and response. Some have already announced they will waive prior authorizations for COVID-19 tests or expand access to telehealth services, but that is only the tip of the iceberg of what member engagement can look like.

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What is the need for SOC in Healthcare?

Article | June 3, 2021

With data security becoming a pressing issue in the healthcare industry, having a robust security operations center is the cybersecurity solution. Over the past few years, US Department of Health and Human Services (HHS) data breaches have been at an all-time high. Moreover, in the United States alone, cyber-attacks on the healthcare systems result in a loss of US$6.2 billion every year. Thus, making the use of SOC in healthcare very crucial.

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The healthcare industry disruption nobody saw coming

Article | March 31, 2020

Almost all conversations about healthcare disruption focused on new entrants into the industry transforming parts of the traditional service model and taking market share. Politically, most of the conversation centered around whether we would dismantle the ACA, build it back up or move to Medicare for All. Despite all the noise about disruptors, politics and consumerism, I felt like incremental change was the most likely scenario. Although the industry had been changing – digital experiences and telehealth for instance – a revolutionary, wholesale change to our industry seemed far off to me. The odds of the system being truly disrupted – something like Medicare for All happening within the next decade – felt highly unlikely. And where are we know? It truly feels like there are forces brewing that could result in radical transformation and a complete, ground up rethinking of our entire system. As the COVID-19 crisis has unfolded, it has raised many serious questions that we’ll need to grapple with over the next 12 to 18 months. Where we land on these issues will have a profound effect on what healthcare in this country becomes for the rest of our lives.

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Island Health - Vancouver Island Health Authority

Island Health is one of the largest employers on Vancouver Island with over 19,000 employees, 1,900 physician partners, and over 6,000 volunteers that give their time, skills and experience to our organization.

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