What impact do nurse leaders have on care in NHS organisations?

October 16, 2015

Does kindness make a difference to caring ? “ I know that I don't have to worry about Ward X – the staff look after each other and the patients are well cared for” (Participant B). “when I see my staff being kind to each other , I know that I don't need to worry- they are always kind to the patients” (Participant F). continuum of kindness – care and safety go hand in hand

Spotlight

PCRMC

PCRMC measures our patients opinion of the quality of customer service we provide to patients and their family members/visitors during their stay with us. There are many important factors that contribute to the patient experience.

OTHER WHITEPAPERS
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Digital Healthcare Trends to Transform Patient Experiencesin 2022

whitePaper | May 17, 2022

Like many other parts of life, the healthcare journey has radically transformed over the last two years. An increasing number of patients and doctors are taking advantage of digital channels for consultations, treatments, and ongoing medical care.

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How Healthcare Providers Are Adapting in the Era of Telehealth, and Why Radiology was Uniquely Suited to Go Hybrid

whitePaper | September 26, 2022

As hospitals and private health offices nationwide slowly begin to emerge from the COVID-induced challenges posed over the last two years, there is a new understanding of, and necessity for, adaptable medical technology and practices.

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Governance Frameworks in Digital Mental Health

whitePaper | November 8, 2022

This document is published by the World Economic Forum as a contribution to a project, insight area or interaction. The findings.

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DEI in Health Systems: Fostering an Inclusive Environmentfor a Healthier Future

whitePaper | November 24, 2022

A Healthgrades Healthcare Marketers Survey found that 70% of marketers identified DEI as a key investment area in their 2022 marketing strategy.1

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Charting a Course to Sustainable Healthcare and Finance in the Asia-Pacific

whitePaper | October 12, 2021

This report provides solutions to help establish a sustainable healthcare system design in the region and delves into the care pathways for thelife-course immunity strength and well- being, physically, mentally and financially.

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Keys To Creating An Exceptional Member Experience

whitePaper | March 6, 2023

Delivering exceptional member engagement experiences isn’t easy. Members expect seamless, convenient access to support and services in whatever channel they prefer.

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Spotlight

PCRMC

PCRMC measures our patients opinion of the quality of customer service we provide to patients and their family members/visitors during their stay with us. There are many important factors that contribute to the patient experience.

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