On January 24, 2023, UCM Digital Health, a leader in the digital health industry, and MVP Health Care, a nationally renowned health plan, launched the Treatment in Place program. With the help of this new initiative, MVP members will have access to the proper care at the correct time, no matter where they are – at home, at work, or elsewhere.
When an MVP member dials 911, an EMS provider is sent to the member's location, activating the Treatment in Place program. The program gives EMTs and paramedics from partner organizations access to the UCM team, including their medical staff and care coordinators, to help treat patients more effectively right where they are. Using telemedicine, EMTs or paramedics collaborate with a doctor trained in emergency medicine at UCM to treat patients that have non-life-threatening conditions swiftly.
The patient is given appropriate, high-quality, and cost-effective care through a combination of hands-on and virtual care without the need to visit the emergency room. This program benefits the patient and lets EMS organizations save on the cost of transporting the patient to the emergency room. For instance, EMS professionals can quickly evaluate the patient's vital signs, conduct a physical examination, analyze social determinants of health, or run a diagnostic test inside the patient's home.
This program lets EMS organizations use their resources well, allowing them to treat more patients at their location so they can focus on true emergencies. This service is available to MVP members across 18 counties in New York through UCM's relationships with 911 centers and EMS organizations across the state. There are plans to expand the service throughout the state.
Furthermore, the Treatment in Place program helps lessen the burden on health systems as hospitals continue to experience capacity and staffing shortages. UCM Digital Health, a virtual care provider, enables MVP's Gia telemedicine platform.
About UCM Digital Health
Headquartered in Troy (New York), UCM Digital Health provides an end-to-end, digitally integrated health solution that enables patients to access care on their terms. UCM offers various patient services, including emergency and urgent care, behavioral health, primary and specialty care, and more. These services are delivered by leveraging a digital front door platform, a multidisciplinary team of providers, and a 24/7 telehealth treatment, triage, and navigation service.