Future of Healthcare

Customer Operations in Healthcare

October 21, 2021

Customer Operations in Healthcare

This whitepaper reveals the role of customer operations in helping healthcare organizations deliver top-notch patient experiences, control costs, and boost efficiency — highlighting the key pillars top performers use to attain their service and back-office objectives.

Spotlight

Livingston HealthCare

Livingston HealthCare, in Livingston, Montana, is a top-rated, 25-bed critical access hospital with a Level 4 Community Trauma Facility, a multispecialty provider clinic, as well as rehabilitation, and home-based services. Livingston HealthCare is an affiliate of Billings Clinic. Livingston HealthCare was recently named one of the top 100 Critical Access Hospital in the U.S and is recently built a $43.5M state of the art facility.

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How healthcare organizations tackled challenges with Google Cloud

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Presented in the paper is a comprehensive overview of the nuances of revenue cycle management (RCM) and the intricacies of handling it internally in a hard-pushed healthcare setting.

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Keeping Patient Data Secure in the Cloud

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In the past three decades, cloud computing as we now know it has undergone many changes. Long gone are the days where large corporations had a single off-site server parsing data. Today, businesses of all sizes are embracing the cloud for storage to services and beyond.

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2023 State of Cybersecurityfor Medical Devices andHealthcare Systems

whitePaper | August 7, 2023

Improving patient safety and protecting healthcare from cybersecurity threats is our top priority at Health-ISAC. The healthcare sector is essential to a country’s national security infrastructure. Cyber-attacks on healthcare systems can have broader implications for public health and national security.

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REIMAGINING HEALTHCARE IN INDIA THROUGHBLENDED FINANCE

whitePaper | February 10, 2022

Reimagining Healthcare in India through Blended Finance

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A vision for Medical Affairs in 2025

whitePaper | March 11, 2023

As innovation transforms the healthcare landscape, science and data are becoming the foundation for pharma to meet its obligations to patients and customers—and realize commercial opportunities.

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Spotlight

Livingston HealthCare

Livingston HealthCare, in Livingston, Montana, is a top-rated, 25-bed critical access hospital with a Level 4 Community Trauma Facility, a multispecialty provider clinic, as well as rehabilitation, and home-based services. Livingston HealthCare is an affiliate of Billings Clinic. Livingston HealthCare was recently named one of the top 100 Critical Access Hospital in the U.S and is recently built a $43.5M state of the art facility.

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