The Rise of the Healthcare Consumer

July 2, 2019

Patients are coming to demand more from their care experience, from communicating directly with providers electronically to accessing care services based on convenience and cost. Thus providers must rapidly evolve to attract a new marketplace of consumers unwilling to wait for the care experience they've come to expect.

Spotlight

Palmetto Health-USC Medical Group

Palmetto Health-USC Medical Group is a not-for-profit company that brings together health care providers from two of South Carolina’s most respected organizations – Palmetto Health and the University of South Carolina School of Medicine.

OTHER WHITEPAPERS
news image

Rethinking Indicators of Project Success in Healthcare

whitePaper | March 4, 2020

Health leaders must understand the benefits of their investments in performance improvement projects and the impact on the organization. The traditional approach is most often to measure ROI (return on investment) and, while clearly measurable, is most often related to cost savings or increased revenue and can leave you with an incomplete story. Incorporating VOI (value on investment) enables you to quantify the intangible benefits of your projects and activities making the combination of the two a more robust indicator of project success.

Read More
news image

Value Based Procurement in MedTech

whitePaper | February 3, 2022

Value Based Procurement (VBP) is a method in which procurement decisions are made focused on total value rather than cost.

Read More
news image

Smarter Workflows and Technology to Improve Care Management Outcomes

whitePaper | December 6, 2021

Do you struggle to deliver efficient, effective care management services? If you answered yes, you're not alone. But don't let outdated processes, insufficient technology tools and tedious manual processes hamper your efforts.

Read More
news image

Empower Providers to Deliver Better Experiences through Digitization

whitePaper | February 15, 2022

Healthcare providers are striving to deliver better experiences, all while dealing with a variety of interconnected pressures. But to quickly adapt to the changing world around them while delivering excellent experiences, providers must face challenges and digital solutions in a more holistic way. Streamlined healthcare workflows, connected data, and connected teams free up more time for patient care. Learn more on how ServiceNow enables innovation and operational excellence, leading to a better patient experience.

Read More
news image

RPA in Healthcare: The Areas for Automation

whitePaper | November 11, 2021

Care providers and payers are shackled by a myriad of processes and accompanying documents to authorize, deliver, and record healthcare services. From patient health records to care provider information and payment data, the web of processes involved in care delivery and reimbursements quickly breach human interest, resulting in monotonous work for the people involved. Healthcare automation can eliminate the time spent by personnel working on time-intensive, low-value, and rule-based tasks. In this white paper, we explore the nature of Robotic Process Automation (RPA) and the key areas for care providers and payer organizations to focus on to leverage the power of RPA.

Read More
news image

How Healthcare Organizations Must Respond Urgently in the Digital Age

whitePaper | January 13, 2020

Today, healthcare organizations are witnessing a major shift in power. The industry is realigning itself increasingly around the priorities of patients. The change is unstoppable — and healthcare companies must act swiftly to avoid getting left behind.

Read More

Spotlight

Palmetto Health-USC Medical Group

Palmetto Health-USC Medical Group is a not-for-profit company that brings together health care providers from two of South Carolina’s most respected organizations – Palmetto Health and the University of South Carolina School of Medicine.

Events