How UMass Memorial Health Care Improved Operational Efficiencies within its Telestroke Network

September 5, 2019

UMass Memorial Health Care, the only designated Level I Trauma Center in Central Massachusetts, had a legacy telestroke program that was built using 14 different communication systems and required 21 steps to complete a consult. In an effort to simplify this program, UMass Memorial partnered with American Well to consolidate communication tools and automate workflows.

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ECG Management Consultants

ECG Management Consultants has been the trusted adviser for thousands of projects across health systems, hospitals, academic medical centers, and medical groups since our founding in 1973. We apply our 4 decades of knowledge and expertise to help clients of all sizes and scopes find success in the new model of healthcare...

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2022 Over-the-counter Item Catalog

whitePaper | November 24, 2022

Please keep this valuable booklet nearby. You’ll need it to look up the OTC items you want to order.

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Healthcare Payment Predictions - What You Need To Know

whitePaper | October 1, 2021

Today’s healthcare consumers want to pay their medical bills anywhere, anytime. They’re looking for estimates, payment plan options, and payment mechanisms to be at their fingertips across multiple channels. They can pay for almost anything they desire from their laptops and mobile devices, so why should healthcare be any different? What do providers need to know to build a healthcare payment solution that’s fit for purpose today and into the future? Experian Health’s patient payment experts make seven predictions for healthcare payments that will help providers boost consumer loyalty and revenue.

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The Promise of Robotic Process Automation and Artificial Intelligence in Revenue Cycle Management

whitePaper | August 25, 2022

The revenue cycle process has a long and cumbersome history that continues to become more complex as policies, payer relationships, and patient expectations evolve.

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Keys To Creating An Exceptional Member Experience

whitePaper | March 6, 2023

Delivering exceptional member engagement experiences isn’t easy. Members expect seamless, convenient access to support and services in whatever channel they prefer.

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The critical importance of interoperabilityin health care

whitePaper | August 3, 2022

Stages 1 and 2 of the Meaningful Use guidelines incented healthcare organizations to adopt EHR technology, but they did not offer best practices for how the accumulated patient data should be handled.

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Maximize the Benefits of Your CI/CD Pipeline by Including theMainframe

whitePaper | September 23, 2022

The events of recent years, prior to and including the pandemic, have revealed just how greatly the world needs vastly increased amounts of reliable computing power for healthcare organizations to satisfy the total member/patient experience for things like telehealth.

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Spotlight

ECG Management Consultants

ECG Management Consultants has been the trusted adviser for thousands of projects across health systems, hospitals, academic medical centers, and medical groups since our founding in 1973. We apply our 4 decades of knowledge and expertise to help clients of all sizes and scopes find success in the new model of healthcare...

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